Northern Air Plumbing & Heating: Plumber in Aitkin, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Gayla Thatcher

  • 5,0
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  Micah was fantastic today – such a genuinely happy and enthusiastic employee, which is a real pleasure to see. He clearly enjoyed his work and patiently answered all of our questions, making the issue really easy to understand. I really enjoyed working with him and would definitely recommend him. report abuse

• Thomas Bothof

  • 5,0
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  “I just wanted to share my incredibly positive experience with Northern Air. Travis and his assistant, Eli, were fantastic – both were so friendly and immediately put me at ease. They truly listened to my concerns and got right to work. Travis quickly identified the issue with my furnace, and it was repaired and serviced within just 25 minutes! I wholeheartedly recommend Northern Air to anyone needing honest and reliable furnace repair service.” report abuse

• Carrie Johnson

  • 5,0
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  Overall, I had a really positive experience with this company. I contacted them after my exterminator noticed loose air ducts under my house, and the woman who called me back was so friendly and helpful in scheduling the appointment. The technician was also incredibly nice and took the time to explain everything he was seeing, even showing me photos of the crawl space and where he thought the mice might be entering. While the inspection itself didn’t result in any immediate repairs, the information and pictures were genuinely valuable in helping me understand the situation. What really stood out was how quickly the owner addressed a small misunderstanding about the cost – they were very responsive and willing to work with me. It’s refreshing to find a company and its team so focused on customer satisfaction; it’s a rare quality these days, and I’d absolutely hire them again. report abuse

• Steve Gutzman

  • 5,0
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  “Overall, this was a really valuable service. The person was incredibly helpful in breaking down how things operate and offering suggestions on how we could improve.” report abuse

• G F

  • 5,0
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  “I don’t usually leave reviews, but I wanted to share my experience. The staff were incredibly friendly and helpful when I made my appointment, which was a nice start. However, the diagnosis was completely wrong, and ultimately, the money I spent was wasted. I can only give a very low rating – 1 out of 5.” report abuse

• TJ Wiersgalla

  • 5,0
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  Brian was fantastic – really professional and efficient. He arrived on time, was super friendly, and got the water softener installed incredibly quickly. I’d absolutely hire him again! report abuse

• Noah D

  • 5,0
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  “Rob and his team did a fantastic job with our furnace maintenance. I’ve never had a company so thorough – they really went above and beyond. I highly recommend them!” report abuse

• Tammy Kasprowicz

  • 5,0
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  “Travis was fantastic! He really listened to our concerns and quickly scheduled an appointment that worked for us. He explained everything so clearly and patiently, which was great for both my husband and me. He fixed the problem and, importantly, gave us some helpful advice about what to look out for in the future – he didn’t try to upsell us at all. I’d definitely recommend him!” report abuse

• Debra Olson

  • 5,0
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  “I just wanted to say how incredibly pleased we were with the service we received. The team was not only incredibly kind and courteous, but also really knowledgeable and professional. They took the time to explain everything about the furnace and the new technology in a way we could easily understand, and we felt like we got a fantastic deal – thank you so much!” report abuse

• Tim Thacker

  • 5,0
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  “I started working with this company through their website, which was fantastic – really well designed. I spoke with Karen, and she was absolutely wonderful; she went above and beyond to help me with my issue, even arranging for an installer to come out the same day! Rob, the technician, was also incredibly professional, really knowledgeable, and had a great sense of humor. Despite needing to replace my AC unit, I felt like they offered a very fair price and really worked to accommodate my schedule. I’m definitely going to be using their services going forward – thank you so much!” report abuse