Wyoming Community Development Authority: Mortgage lender in Casper, WY

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Whitney Sweeny

  • 5,0
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  The team was fantastic – really approachable and made the whole experience smooth and pleasant. report abuse

• Stormy Fanning

  • 5,0
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  “WCDA has been an absolutely fantastic partner from the very beginning. They really helped me achieve my dream of buying a home, even with a small down payment, and the interest rates were very competitive. But honestly, what really sets them apart is their incredible customer service. I’ve always been able to reach a real person who’s consistently friendly, knowledgeable, and willing to help. They’ve been so understanding and proactive in resolving any issues that came up, and they’ve truly gone above and beyond to make the whole process smooth and stress-free.” report abuse

• Brooke Scadden-Hitshew

  • 5,0
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  I’m incredibly frustrated with this company. I’ve had a really bad experience – they’ll tell you your bill is paid, then suddenly claim it’s not, despite me providing proof. They’ve even tried to take a second payment from my account, and now they’re just brushing it off. Honestly, I wouldn’t recommend them at all; I’m very disappointed with the service I’ve received. report abuse

• Lazy-E Maes505

  • 5,0
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  Honestly, I’m incredibly disappointed with this company. We purchased a home through them in 2017 and recently contacted them about a small late fee – a mere $25 – and were completely turned down. We’ve never been late on a payment, even considering the challenges of the past few years, and it’s frustrating they wouldn’t even consider waiving it. It really feels like they don’t value their customers, and I wouldn’t recommend using their services. report abuse

• SoBeezy

  • 5,0
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  Honestly, our experience with WCDA has been incredibly frustrating. We’ve been paying our mortgage through them for over two years, using the same method, and suddenly they’re claiming we haven’t made payments. To make matters worse, they took the money directly from our account without confirming anything! Despite providing detailed bank statements, nothing has resolved the issue. It’s also concerning how staff seem to make negative comments about clients while they’re paying their bills. We’re seriously considering refinancing due to this awful experience. report abuse

• Max Silvers

  • 5,0
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  Honestly, my experience with this organization was incredibly frustrating. There was a real disconnect between what was promised and what actually happened. I was assured I wouldn't be charged a late fee after contacting them, but they insisted on a payment being received before the end of the month, despite having already cashed my check. Ultimately, I still received a late fee. Adding to the problem, they don't offer any online payment options – you have to mail your payment, and it took them days to process it, even though it’s a quick trip from Riverton to Casper. It felt like a completely outdated and unhelpful system. I would strongly recommend looking for alternative options – their service clearly needs a significant overhaul, as reflected in their low rating. report abuse

• Lisa Fenn

  • 5,0
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  “This was a fantastic experience – truly a testament to having both excellent products and a genuinely wonderful team behind them. Couldn’t ask for more!” report abuse

• hemphill36

  • 5,0
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  “Honestly, my experience with this company has been incredibly frustrating. I purchased a property through them back in 2017 and, due to a change in my military assignment, I had to manage it remotely until I was able to sell. Now, they’re claiming I’m in violation for not obtaining permission for certain actions – which, frankly, seems like a completely unreasonable concern given that I’ve been consistently making my payments on time. The timing of everything was really difficult, especially with the chaos surrounding COVID-19 and the sudden relocation process. It’s hard to get things done when you’re dealing with a quick move and quarantine protocols. They just don’t seem to understand the challenges I was facing, and it feels like they’re prioritizing paperwork over my situation. It’s disappointing that they’ve lost sight of the positive experience I had while living there and aren’t showing any empathy given the circumstances.” report abuse

• Ginger Mendoza

  • 5,0
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  Patti B. was fantastic to work with – she was incredibly responsive and always so friendly and helpful. report abuse

• DEEzEL MEKANIK

  • 5,0
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  I’ve always been really impressed with the WCDA team – they’re incredibly helpful whenever I call with questions. They’ve patiently walked me through payment processing and even helped me understand my year-end information. Plus, I really appreciate how quickly they answer the phone; it’s great not to be kept waiting for ages. report abuse