Donovan WaterWorks: Plumber in Cockeysville, MD

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• David Egan

  • 5,0
  • Add opinion

  Donovan Water Works have been my go-to plumbers since I found them back in 2021, and I couldn’t be happier with their service. I’ve used them for a few different jobs, including today’s, and Aaron and Anna were absolutely fantastic – they quickly identified and resolved the issue and took the time to patiently answer all my plumbing questions. It’s so reassuring to have a plumbing company you can truly trust, especially one that’s responsive and delivers outstanding work. I particularly appreciate the text notifications with tracking links – it’s a really convenient and thoughtful touch that lets me know exactly when to expect them. They really prioritize excellent customer service, and it’s clear that they do! I highly recommend them. report abuse

• Herb A.

  • 5,0
  • Add opinion

  “Zack did a fantastic job – he was really professional and friendly, and he quickly fixed the problem with our hot water heater vent. We’ve used Donovan Waterworks before, and like our previous experience, we were extremely pleased with their service.” report abuse

• Staci Robbins

  • 5,0
  • Add opinion

  “I’ve always been really pleased with Donovan – they’re consistently friendly and do a great job. I especially appreciate how meticulous they are, particularly with keeping my well tank running perfectly.” report abuse

• Lizzy Espinosa

  • 5,0
  • Add opinion

  Donovan and his team consistently deliver high-quality work at a really fair price. I’ve used them on multiple projects now and always appreciate their responsiveness and the fantastic customer service – the owner is very hands-on and makes sure everything runs smoothly. Highly recommend! report abuse

• Matt Wilkinson

  • 5,0
  • Add opinion

  “We’ve been really pleased with Donovan Waterworks. We had them install a hot water heater and then get an annual inspection, and both times the experience was fantastic. They were really clear about our options and honest about the costs involved – we appreciated that upfront approach.” report abuse

• Meriwether Morris

  • 5,0
  • Add opinion

  Danni was absolutely fantastic – truly the best plumber I’ve ever worked with. She was incredibly professional, knowledgeable, and really courteous and nice. report abuse

• Brian Sauer

  • 5,0
  • Add opinion

  “I couldn’t have asked for a better experience. From the very beginning, making the appointment was easy, and they confirmed everything promptly. When the crew arrived, they were incredibly knowledgeable and took the time to thoroughly explain the work they were doing. They did a fantastic job, and everyone was just so friendly and professional. I’ve already recommended them to my friends and family, and I’ll definitely be using them again for any plumbing needs I have.” report abuse

• Robert Evans

  • 5,0
  • Add opinion

  Donovan was fantastic – he got the plumbing issue sorted out really quickly and gave me a fair price. I’ll definitely be using his services again. report abuse

• Ray Chan

  • 5,0
  • Add opinion

  “I really appreciated how dedicated this person was to their clients. They took the time to clearly explain what was realistically achievable, and what wasn’t, which I found incredibly helpful. They even went the extra mile by finding the necessary parts and fixtures – a real pleasure to work with, and I’d definitely recommend them.” report abuse

• Michelle Landrum

  • 5,0
  • Add opinion

  Donovan and his team were fantastic! I was really happy to find a plumber who not only did excellent work – the new anode rod and other small job were done perfectly – but also communicated so well. Donovan was particularly helpful, he honestly assessed my aging water heater and explained it wasn’t going to last much longer. He presented me with the best options without any pressure, and I really appreciated his straightforward approach. We ended up with a new Bradford White heater, which I’ve heard is a great quality product. I also loved how Donovan kept me updated via text – it made the whole process so much smoother. Overall, a very personable and skilled team who use technology really effectively. I’ll definitely be using Donovan again! report abuse