Sparkle Pools Inc.: Swimming pool supply store in Denton, MD

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• John Perry Jr

  • 5,0
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  “I’m really frustrated with the service department. There have been several times where I’ve been completely overlooked – I’ve had to repeatedly call to remind them to come, and they’ve shown up without any prior notification, which has often happened when I’m at work. Just recently, I scheduled a service appointment in early July, and after two weeks, I received a call saying someone would be by that day, only to be told they’d need to hop the fence. I was told I’d get a callback, but I never heard back. Then, on August 31st, I left a message after hours, and they told me there was no ticket for my address and that I should call Monday. Even then, I left another message, and I was told someone might be out this past Monday, but I still haven’t heard anything or seen anyone. It’s incredibly unreliable.” report abuse

• Lisa Bryden

  • 5,0
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  “I’ve been consistently impressed with their responsiveness – they always pick up the phone and follow up quickly if needed. Plus, they’re genuinely helpful and go out of their way to assist.” report abuse

• Joann Kennedy

  • 5,0
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  “I’ve always been really pleased with the service I’ve received at the Smyrna store, particularly from Kim. She’s been fantastic helping me manage everything with our newly replastered pool and the chemicals.” report abuse

• Theedoo

  • 5,0
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  “I had an absolutely fantastic time! The staff were wonderful, and the pool tables and balls were top-notch – honestly, the best I’ve ever played on. They really seem to take pride in having the best equipment. Plus, they had a great selection of pools and accessories, and everything was really well-stocked.” report abuse

• Tamara C

  • 5,0
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  Gary and Tammy have both been really helpful so far with getting everything set up – let’s see how things progress! report abuse

• Kevin loftus

  • 5,0
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  “I just wanted to say how incredibly happy I am with the weekly pool service! The water is always sparkling clean – truly crystal clear. Honestly, I used to manage everything myself, but after my stroke, it became too much for me to handle. I was so pleasantly surprised by how professional and affordable the service is!” report abuse

• James Breeding

  • 5,0
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  “I really appreciated my recent visit to the Denton store – the staff were both friendly and incredibly helpful with my parts order for the spa.” report abuse

• suzanne givens

  • 5,0
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  “I’ve always been really impressed with their service – they’re incredibly friendly and genuinely helpful, and they’ve always managed to quickly resolve any issues I’ve had with my pool.” report abuse

• angela trenholm

  • 5,0
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  “The sparkle pools are a really lovely place to visit, and Debbie is absolutely fantastic! She’s so knowledgeable, friendly, and has a great sense of humor – she always goes the extra mile to help us out.” report abuse

• Harold Harder

  • 5,0
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  “I was having trouble with my Hayward chlorinator and a leak in the supply tube, but Ray, one of the owners, really saved the day. I contacted Sparkle, but they said the service department was swamped and it could be five days before they could look at it. Thankfully, Ray stopped by the next day and completely fixed the problem – he replaced the chlorinator and repaired the leaking lines. Seriously excellent service!” report abuse