The Home Depot: Home improvement store in Fairbanks, AK

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Dana

  • 5,0
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  “The staff were really helpful and went above and beyond to assist customers. I especially appreciated their willingness to find someone who could answer any questions, and they gave a special shout-out to the veterans – a fantastic gesture.” report abuse

• Karen Best

  • 5,0
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  “It’s a pretty good place – they have a lot of different things, which is great. The layout is fairly organized, and the staff are really friendly and helpful.” report abuse

• Joe Collier

  • 5,0
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  “I really appreciate the wide variety of building supplies and tools they have in stock – it’s exactly what I typically need. I also found it great that they always seem to have a good supply of wood pellets, which is a really handy thing to have on hand during the winter, especially if the power goes out.” report abuse

• Pavel zagorodniy

  • 5,0
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  “Honestly, it seems like the Home Depot employees aren’t very helpful. They really don’t seem to know anything or where to find things. If you need assistance, it’s better to ask a neighbor – they seem to be more approachable and knowledgeable.” report abuse

• Citlaly Ramirez

  • 5,0
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  “I was extremely disappointed with my experience. The wait time for assistance was an unacceptable hour, and unfortunately, my order was lost twice, requiring me to reorder it. I also felt that the manager, Diane, wasn’t helpful in resolving the issues.” report abuse

• Georgette Williams

  • 5,0
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  “I wanted to share some feedback about my recent experience. I found Diane, the assistant store manager, to be quite difficult to deal with. Even when I was being polite and respectful, she seemed unnecessarily rude. My husband and I were waiting for some 5x8 utility trailers and had been checking in regularly to confirm their availability…” report abuse

• Olaf Brinkmann

  • 5,0
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  “Honestly, the Fairbanks store is really struggling right now. It’s incredibly difficult to navigate – the aisles are constantly packed with orders and items waiting to be stocked. Staff seem completely lost and disengaged with their departments, which is making shopping a frustrating experience.” report abuse

• Quindalle

  • 5,0
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  “We absolutely loved our experience here! The food was fantastic – especially the steak and pickles, which were cooked perfectly medium rare. It was clear the staff really cared about providing excellent service, and we’re already planning to bring the whole family back.” report abuse

• Lee Petersen

  • 5,0
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  “I’m incredibly disappointed with my experience. Honestly, the customer service I received was the worst I’ve ever encountered. Because of this, I won’t be returning and I’ll be sure to let others know about it.” report abuse

• David Zahasky

  • 5,0
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  “Overall, it seems like a solid app – pretty good and easy to use if you have a clear idea of what you’re trying to find.” report abuse