Bama Pools Construction Co: Swimming pool supply store in Florence, AL

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Blaine R.

  • 5,0
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  “I went in to schedule my regular maintenance appointment, and unfortunately, the atmosphere was incredibly tense. It seemed like the sales team – a heavier gentleman and a woman – had been arguing, and you could really feel the hostility between them. The woman in particular seemed very unhappy and a little sarcastic, which made the whole experience uncomfortable.” report abuse

• Maggie Mann

  • 5,0
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  “We hired them to build a pool, and they started construction back in February of 2023. Unfortunately, it wasn’t finished until August, so we missed the entire summer to actually enjoy it. To add to the frustration, the pool broke shortly after it was finally filled.” report abuse

• Daniel Henry

  • 5,0
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  Okay, here’s a natural-sounding evaluation based on that text: “I’d give Bama Pools a decent rating in the past, but lately, things have really taken a turn. They've become much more insistent on charging extra for even small requests. For example, when they opened my pool this year, I specifically asked for it to be ready for swimming, and…” report abuse

• Cylena Pitts

  • 5,0
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  “Honestly, this was a really disappointing experience. It felt incredibly dismissive, and I don’t think I’ll be returning. Improving the way you interact with customers would make a huge difference – a little more respect and attention would go a long way.” report abuse

• Jenn Johnson

  • 5,0
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  “I can’t recommend Bama Pools. I had a serious issue with my spa, and they completely failed to respond. I contacted them to report a problem, but they never sent anyone out to investigate. It was clear they weren’t interested in helping.” report abuse

• Carla Nicholson

  • 5,0
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  “I’ve been absolutely thrilled with my experiences here – it’s become my go-to place, and I wouldn’t think of going anywhere else. The staff are so friendly and knowledgeable, and I consistently have a really great time.” report abuse

• BBrubaker0804

  • 5,0
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  Honestly, I’m incredibly frustrated. I hired this company to winterize my pool last year, and now I’m losing about two inches of water every day from a 30,000-gallon pool. When I called to get them to investigate, they basically dismissed my concerns and told me it would be a whole month before someone could even take a look. It felt like they weren't taking my problem seriously at all. report abuse

• James G Thigpen (Big Daddy G)

  • 5,0
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  “I bought five bags this morning and only used three of them. Unfortunately, when I tried to return them this afternoon, they wouldn’t accept the receipts and wouldn’t give me my money back for the two bags that were still sealed and unopened.” report abuse

• Rena Meyer

  • 5,0
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  She was fantastic – really knowledgeable and patient, and she was so kind to my son too! report abuse

• Pam Wood

  • 5,0
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  “I was incredibly disappointed with the customer service I received. The staff, including what I believe was the owner, were really struggling and I felt completely let down. Another customer even expressed their concern about the way things were being handled.” report abuse