Bama Pools Construction Co: Swimming pool supply store in Florence, AL

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Blaine R.

  • 5,0
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  “I went in to schedule my regular maintenance and was really taken aback by the atmosphere. It seemed like the sales team was having a heated argument, and the tension was incredibly thick. The saleswoman seemed particularly frustrated and a bit snippy, and it made the whole experience uncomfortable.” report abuse

• Maggie Mann

  • 5,0
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  “We hired them to build a pool, and they started in February 2023. Unfortunately, it wasn't completed until August, which meant we missed out on using it during that summer. To add to the frustration, the pool actually broke shortly after it was finished.” report abuse

• Daniel Henry

  • 5,0
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  Okay, here’s a natural-sounding evaluation based on that text: “I’d give Bama Pools a decent rating in the past, but recently their service has really declined. They’ve become much more insistent on charging extra for everything, even small things. For example, when they opened my pool this year, I specifically asked for it to be ready for swimming, and…” report abuse

• Cylena Pitts

  • 5,0
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  “Honestly, this was a really disappointing experience. I don’t think I’ll be returning. It felt incredibly dismissive, and I believe you could really improve by being more attentive and respectful to your customers.” report abuse

• Jenn Johnson

  • 5,0
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  “I’d really recommend looking elsewhere if you’re hoping for a reliable repair service. My experience with Bama Pools was extremely disappointing. I called to report a problem with my spa, and they simply wouldn’t send someone out to investigate.” report abuse

• Carla Nicholson

  • 5,0
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  “I absolutely love going there – it’s become my go-to place. The staff are so friendly and really know their stuff, and I consistently have a fantastic experience. I truly appreciate them!” report abuse

• BBrubaker0804

  • 5,0
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  “I was really disappointed with the service I received last year when they supposedly winterized my pool. Now, I’m losing about two inches of water each day in my 30,000-gallon pool – a huge problem. When I contacted them to have someone take a look, I was told it would be a month before anyone could even come out. To add insult to injury, they seemed unwilling to investigate the issue properly.” report abuse

• James G Thigpen (Big Daddy G)

  • 5,0
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  “I bought five bags this morning and only managed to use three of them. Unfortunately, when I went back this afternoon to return two of the unopened bags, they refused to process my refund. It was a really frustrating experience.” report abuse

• Rena Meyer

  • 5,0
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  “She was fantastic! She really knew her stuff and patiently answered all of my questions. Plus, she was super friendly with my son – he really enjoyed talking to her too.” report abuse

• Pam Wood

  • 5,0
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  “Overall, my experience was extremely disappointing. The customer service was really lacking, and I felt quite poorly treated. The owner seemed stressed and frustrated, which unfortunately impacted the interaction. Another customer also expressed concern about the way things were handled.” report abuse