Floor & Decor: Flooring store in Fullerton, CA

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• Kay Lee

  • 5,0
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  “Overall, I’m happy with this place. They have a really good range of tiles and flooring, and it’s all nicely presented. However, the customer service can be a bit inconsistent – some of the staff are really helpful and friendly, while others seem uninterested when you’re near the checkout. Despite that, I’d definitely consider going back.” report abuse

• LA Kat

  • 5,0
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  “Abby really helped us figure out a fantastic design to update our home’s exterior – it’s exactly what we needed. We’re so excited to finally get started on the project thanks to her ideas.” report abuse

• Lauren Brewer

  • 5,0
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  “We’ve been so pleased with Shahid – he’s been fantastic throughout our home renovation. He’s always been incredibly helpful, offering really detailed information about everything and he’s just a genuinely positive and friendly guy. It’s always a really pleasant experience dealing with him.” report abuse

• Craig D

  • 5,0
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  “Overall, it’s a large store with a decent range of products. We were a little disappointed to find that two of the items we were looking for were out of stock. The prices were reasonable in some categories, though they were pretty much the same as other stores on a few things. I didn’t notice a lot of heavily discounted, discontinued merchandise.” report abuse

• Joe Torres

  • 5,0
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  “I really appreciated the huge selection and fantastic prices – it made doing my own bathroom renovation a lot easier!” report abuse

• Ramon Tapanes

  • 5,0
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  “Collin was a fantastic help – he really took the time to ensure we got everything we needed and that the new tiles matched perfectly with our existing ones. We were all very happy with the whole experience.” report abuse

• Eddie Verdugo

  • 5,0
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  “Sienna and Brianna were absolutely wonderful! They went above and beyond to help me with my return, and even offered to load my car – such amazing service!” report abuse

• Erne Fachtmann

  • 5,0
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  “This store is fantastic! They have a really great selection of flooring – luxury vinyl planks and tiles – plus a nice range of bathroom products. I also appreciated the design consultation service they offer, and the whole place was bright and clean.” report abuse

• Jimmy Jiang

  • 5,0
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  “I’m really disappointed with this experience. I recently purchased a floor and, thankfully, it arrived in perfect condition. However, I was incredibly frustrated that the store wouldn’t accept a return simply because the box had been opened.” report abuse

• Audrey Harris

  • 5,0
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  “We had a really frustrating experience with Floor and Decor. They provided us with over 280 feet of tiles that were heavily stained, and despite that, our contractor installed them. We’ve since filed a complaint, but haven’t yet received a response.” report abuse