Metro Fire+Security: Fire protection system supplier in Gilbert, AZ

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Ernest “Trace” Manning

  • 5,0
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  “The inspector visited in late February and flagged three of our extinguishers as non-compliant, promising to replace them and issue an invoice. Unfortunately, we failed the subsequent inspection 40 days later, and I ended up having to purchase and install the new extinguishers myself.” report abuse

• Contessa Stevens

  • 5,0
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  “I’m really concerned about the behavior I’ve witnessed. It seems like some drivers lack basic road awareness and respect for other road users. Specifically, the driver I encountered near the 202 freeway was exhibiting a very entitled attitude, and it was concerning to see someone behaving that way, especially while others are simply trying to get their children to school.” report abuse

• jiang chen

  • 5,0
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  “We had a scheduled inspection with Amber for the fire sprinkler system, but unfortunately, no one arrived. This was a critical appointment for a client who had prepared and was relying on it. We attempted to contact the company, but received no response. It’s concerning that they were purchased from Hammerhead and that the previous inspection, which should have been valid for another five years, couldn’t be accessed due to Metro’s lack of access to the company records.” report abuse

• Jake Keating

  • 5,0
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  I was extremely disappointed with this company’s lack of regard for safety. They seemed to believe they were exempt from OSHA regulations, specifically allowing wheeled equipment to be used on sensitive restaurant equipment. This resulted in some of my heavy machinery falling and sustaining damage – a direct consequence of their reckless approach. There was absolutely no accountability taken, and I cannot recommend using their services. I won't be returning. report abuse

• Dave Barnes

  • 5,0
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  “I’ve always been really pleased with the service I’ve received from Metro Fire – they’re consistently good at resolving my alarm issues. Today, Trent was fantastic; he was incredibly professional and straightforward. I was so happy with the service that I wanted to take a moment to share my positive experience.” report abuse

• Brian O. Hamilton jr.

  • 5,0
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  “I’ve been consistently impressed with Metro – they’ve made sourcing supplies for my company incredibly easy. The customer service I’ve received, whether it’s over the phone, via email, or in person, has been fantastic and really efficient when purchasing Knox products and other fire equipment. Keep up the great work!” report abuse

• Josh C

  • 5,0
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  “It seems the accessibility provisions weren’t actually put into place. That’s really disappointing.” report abuse

• Marcus Reid

  • 5,0
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  “I’ve been a really happy customer for the last couple of years, consistently ordering Key Switches and Padlocks and always receiving excellent service. The front desk team is always so friendly and helpful, and I’ve particularly appreciated Lyne’s attention to detail – she’s always kept me informed every step of the way.” report abuse

• Shari Cashman

  • 5,0
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  “I’ve always had a fantastic experience working with Metro. Their installers are truly top-notch – experienced, courteous, and you can tell they know their stuff. I’ve used them on all my commercial projects, from the initial setup to the final alarm installation and everything in between, and I wholeheartedly recommend them.” report abuse

• Devan

  • 5,0
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  “It’s really concerning about what happened this morning – we need to address how our employees are handling driving responsibilities. It’s clear there’s a need for some additional training and guidance on safe driving practices.” report abuse