Fire Pros, LLC: Fire protection service in Grand Rapids, MI

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Eric Mergener

  • 5,0
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  “The service we received was fantastic – truly professional and punctual. It’s a real relief to work with a company that understands what’s needed.” report abuse

• Valencia Fair

  • 5,0
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  “I recently had a follow-up inspection, and I want to say how impressed I was with the service. George, my technician, was fantastic – genuinely professional, courteous, and a pleasure to work with. He always takes the time to thoroughly explain everything, and he did a great job with this visit. I’m really happy with Fire Systems and their customer service – it’s truly outstanding.” report abuse

• Mark Phillips

  • 5,0
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  Brandon did a fantastic job scheduling and handling our business at Noodles & Company in Ann Arbor. He was really helpful and provided excellent feedback – we highly recommend him! report abuse

• Darrell Hoag

  • 5,0
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  “I wanted to express my sincere gratitude to Ed Medley for his exceptional help. We recently acquired a building and needed to get its fire system operational, but it hadn't been used in a while. While FirePros couldn’t directly support the system, Ed went above and beyond by providing me with valuable information and contacts. His dedication and customer service were truly outstanding – a fantastic example of how things *should* be done!” report abuse

• Katech Manufacturing

  • 5,0
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  “Fire Pros were fantastic – from the initial contact all the way through the inspection itself. The technician was punctual and incredibly professional, and they did a really thorough job checking everything. They identified a couple of things that needed attention, and thankfully, the pricing for the repairs was fair and reasonable.” report abuse

• Rbt Phi

  • 5,0
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  Alex consistently provides a fantastic service. He’s incredibly knowledgeable about alarm systems and always takes the time to thoroughly explain things, ensuring I completely understand the work being done. I really appreciate his troubleshooting skills and his professionalism. Plus, the follow-up on the reports is excellent – I always receive a copy promptly when I sign off, and the office staff is quick to email me a copy if anything is misplaced. Overall, a great experience with the Fire Pros team! report abuse

• Judy Westrick

  • 5,0
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  Tech Gary and Rob Harrison were fantastic – they were both incredibly friendly and really helpful throughout the process. report abuse

• Mike Green

  • 5,0
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  Tyler did a great job – he was really professional and got everything done promptly. report abuse

• Billy Marshall

  • 5,0
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  “I’ve really enjoyed working with Jason and Bob – they’ve consistently gone above and beyond to help me out over the past year. It’s clear they’re dedicated to providing excellent customer service, and I’d definitely recommend them.” report abuse

• Lexie Clark

  • 5,0
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  “This person was consistently a fantastic resource – always helpful, professional, and clearly very knowledgeable about their area.” report abuse