Heating and Cooling Systems of Arkansas LLC: Air conditioning contractor in Jacksonville, AR

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Laila Pascua

  • 5,0
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  “I just wanted to say how fantastic the heating and cooling team in Arkansas were. When we had a problem with our air conditioning, they were incredibly responsive – they diagnosed it and fixed it the very next day! They were really clear about the cost and gave us a precise arrival time. Honestly, it’s been a pleasure working with them, and our AC is working perfectly now. I’d definitely recommend them to anyone needing AC service.” report abuse

• Ms. Elizabeth Isaacs

  • 5,0
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  “I’m really disappointed with my recent experience. Honestly, the communication was terrible – it felt like no one knew what was going on. When I tried to get maintenance sorted, I was immediately accused of something, which felt completely unfair. It was frustrating not to be treated with respect and having my concerns dismissed. I used to really enjoy your service, but this last interaction was just unacceptable. It’s important to communicate clearly and avoid blaming customers; a simple update about your vacation would have resolved the issue. I hope things improve going forward.” report abuse

• Whitney Leonard

  • 5,0
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  “I’ve used this company a few times now and I’ve been consistently impressed. They’re incredibly professional – always courteous and communicative, both on the phone and when they’re actually at my place. They were really good about giving me a clear timeline and kept me updated every step of the way. Seriously, they called before they arrived, let me know when they were there, and confirmed everything was finished. Plus, they’re really knowledgeable and happy to answer any questions I had. And to top it all off, their rates are fair. I wholeheartedly recommend them – they’re fantastic!” report abuse

• Sierra Hurley

  • 5,0
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  “Russell and his team were fantastic! They were incredibly reliable and knowledgeable, quickly and efficiently fixing our AC problems. We were so pleased with their work and would absolutely recommend them – we’ll definitely be using them again for any future HVAC needs.” report abuse

• Randy Males

  • 5,0
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  “We had a really frustrating situation – our AC stopped working in the middle of the night while we were on vacation. Heating and Cooling System of Arkansas LLC responded so quickly and professionally. Russell took the time to diagnose the issue, explained our options clearly over the phone and email, and gave us a fantastic price. He was incredibly easy to work with and even cleaned up the work area thoroughly. I was really impressed with his service and would definitely recommend him!” report abuse

• Stacey Hardfield

  • 5,0
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  “Keith was fantastic! He was incredibly prompt and went above and beyond to resolve our plumbing issues. He’s a really professional and friendly guy, and I’d absolutely recommend him to anyone needing plumbing services.” report abuse

• Ed Dawejko

  • 5,0
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  “I had a really positive experience with them. They were punctual and confirmed my appointment the day before, which I really appreciated. The service was quick and professional, and I’ve already scheduled a follow-up in the fall to get ready for the changeover from air conditioning to heating.” report abuse

• Casey Moore

  • 5,0
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  “I was so impressed with this company! I called about a malfunctioning AC unit late Tuesday, and they had someone out the very next morning. They were punctual, efficient, and got my AC running perfectly within an hour. I’d definitely recommend them.” report abuse

• Rochelle Adineh

  • 5,0
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  “Russell is a truly dependable property manager. He’s consistently taken great care of our rental homes and we really appreciate his responsiveness and how quickly he addresses any concerns that come up.” report abuse

• Tony Austin

  • 5,0
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  “Mr. Russell was fantastic – he really took the time to explain everything he was doing and always left the system in better shape than he found it. I’ll definitely be using his services for all my heating and cooling needs going forward.” report abuse