Little Falls Plumbing & Heating: Air conditioning contractor in Little Falls, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Roxanne M

  • 5,0
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  “I’m really disappointed with the service we received. We had a brand new furnace installed in 2018, and it’s stopped working multiple times – at least 20 times, to be exact. We even paid for it to be cleaned and prepared for the winter, and one of the technicians essentially told us how to fix it ourselves. Honestly, customers shouldn’t be expected to troubleshoot their own heating system, especially when it’s so new. It’s incredibly frustrating that it’s failed so often, particularly in the first year. And to add to the problem, reaching anyone for help, especially on weekends, is impossible; they don’t answer the phone and there's no voicemail. It felt completely abandoned when we were left to deal with the issue on our own. I strongly recommend finding another service provider.” report abuse

• Kirk Anderson

  • 5,0
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  Honestly, this felt like a step back. There were some significant communication issues and a reliance on outdated approaches that didn't quite fit with what's needed now. I wouldn’t recommend it. report abuse

• Simon Cameron

  • 5,0
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  “Overall, I was really pleased with the service. They quickly and efficiently resolved two separate issues – a problem with the lift station and a furnace – and did a great job doing it. Their rates were also fair.” report abuse

• Ryan Overby

  • 5,0
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  “I reached out seven times and finally got through on the eighth attempt. I explained that I had a pretty simple project, but they told me it would be 3-4 weeks before they’d even look at it. Honestly, I was hoping for a quicker turnaround, but then they completely dismissed it, saying they wouldn’t consider it until next spring – it felt really abrupt and disappointing.” report abuse

• Sam Julich

  • 5,0
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  “I’d give them a really high rating if I’d ever actually received a service. I tried contacting them last year, but I was constantly put on waiting lists – or at least that’s what they told me – and I never heard back from them.” report abuse

• Lucie Robins

  • 5,0
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  “I was really impressed with how quickly they responded and got my heating system working again. The technician was also incredibly friendly and helpful – I’ll definitely be calling them again if I need any further service.” report abuse

• Poelish

  • 5,0
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  “Overall, this was a really positive experience. They were consistently reliable, offered good value for the price, and I felt like I could trust them completely – plus, everyone was just really friendly and easy to deal with. Honestly, it’s hard to find fault with anything.” report abuse

• Jack Holmes

  • 5,0
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  “We’ve been trying to get this resolved for the past three weeks, and frankly, it’s incredibly frustrating. We haven’t heard back from them at all – no updates, no solutions, just silence. We’ve been without hot water for three weeks now.” report abuse

• Luke Thomsen

  • 5,0
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  “They did a fantastic job fixing both our heater and AC – they were really quick, arrived on time, and offered the best price compared to other quotes we got.” report abuse

• Daren Smith

  • 5,0
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  Honestly, I couldn't recommend this company. They’re completely unresponsive – they never answer the phone and it’s impossible to get any kind of service from them. Save your time and don’t bother. report abuse