
Cerca Homes: Custom home builder in Los Angeles, CA
Custom home builderLos Angeles, CA
5632 Washington Blvd, Los Angeles, CA 90016, United States
About Cerca Homes
Discover Cerca Homes - your trusted partner for creating exceptional custom homes in Los Angeles. We're proudly featured on ConstrucList, showcasing our expertise amongst the leading construction companies in the city.
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Customer reviews of Cerca Homes in Los Angeles, CA
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I really want to say how fantastic Mario and Thomas were – they were both incredibly helpful throughout the whole process. Everything went so smoothly; my new unit arrived on time, and the contractors did a really quick and easy job installing it. I’m absolutely thrilled with my new home office!”
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“I was really impressed with the model I saw in Pasadena – the quality of the materials and the design were fantastic, especially those beautiful high ceilings. It made the decision to purchase my unit a really easy one, and it was a great experience overall.”
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“Overall, I had a really positive experience with Cerca. The Sela model was exactly what I needed, and it arrived perfectly – I couldn’t have asked for a better delivery. It’s fantastic to finally have my own dedicated workspace at home; it’s great being close to my family while still having the space I need to really concentrate and get things done.”
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Honestly, my experience with Cerca Homes has been a nightmare. It took over a year and a half to finally receive my door, and it was a consistently frustrating process. They initially missed a delivery window, sent me a door without tinted windows – despite my request – and then revealed that everything was made in China, which was completely unexpected. To make matters worse, the door didn't even have locks, forcing us to hire a locksmith. Six months later, they finally sent a door with the tinted windows I wanted, but it was narrower than the original, requiring extensive and costly repairs to my office. And then, half the windows stopped working! Adding to the frustration, communication with Cerca Homes was incredibly difficult. Both Ohad and Tomas seemed completely disengaged and dismissive of my concerns. The whole situation felt like they were deliberately avoiding responsibility, especially considering the constant delays caused by sourcing everything from China. They even sent me a manual in Chinese that didn’t match my door! And to top it all off, the contract includes a clause forcing me to cover their legal fees and requiring mediation before any legal action – it felt like they were anticipating problems and building in protections. I'm left feeling like my issues haven’t been taken seriously at all, and frankly, the whole experience has been a huge disappointment.
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Overall, the experience with ordering my shed has been really positive up until now. I’ve been incredibly impressed with the professionalism and communication from the team during the ordering process – they responded quickly to all my questions and kept me fully informed every step of the way. I’d definitely give them 5 stars for that part of the experience. However, things have unfortunately fallen through after delivery. It’s been frustrating that the team hasn’t yet addressed the damage to the shed. I’ve been waiting since March for someone to assess the damage, and I’m receiving conflicting information about when a team member will be available to come out. They’re not accepting photos of the damage and it feels like my concerns aren't being taken seriously. I’m disappointed with the lack of follow-up after the delivery.
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“Love Cerca’s designs and their prefabricated system are fantastic – I wholeheartedly recommend them.”
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“Overall, working with cerca was a really positive experience – everything moved along quickly and smoothly.”
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“I absolutely loved this – it was a fantastic experience and the product itself was truly wonderful.”
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Overall, this is a really impressive and well-executed piece – it feels both complex and thoughtfully designed, with a very polished and professional look.
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“This service was truly exceptional – it was both unique and flawlessly executed.”
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