D&S Security: Security system supplier in Monterey Park, CA

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Ольга Шайдецкая

  • 5,0
  • Add opinion

  Honestly, I was incredibly disappointed with this security company. They were completely unreliable – we had several issues and they never responded or took any action promptly. It’s frustrating when you need them most, and they just weren’t there. While the billing was always handled correctly, that’s really not a valuable service if the security itself isn’t dependable. I strongly recommend looking for a different company. report abuse

• Jonas Jusay

  • 5,0
  • Add opinion

  “I initially reached out to Robert Abbruzzi at D&S Security back in March to discuss video surveillance monitoring. While he initially requested some additional information, which I promptly provided, I haven’t heard back consistently. Despite multiple phone calls and emails over the past six months, I’ve received sporadic responses and extended delays. Given that D&S Security is a smaller business, I was patient and gave them ample opportunity. However, the complete lack of communication – no proposals and no response to my inquiries – is concerning. I truly appreciate honesty and would have much more respect for the business if they’d simply provided a clear indication of whether they could or couldn’t fulfill my needs. Based on this experience, I’d strongly advise anyone considering D&S Security to look elsewhere.” report abuse

• E Ma

  • 5,0
  • Add opinion

  “I was extremely disappointed with this alarm system company. The system never worked, despite repeated attempts to get it fixed, and we were constantly being charged for a service we couldn't actually receive. Their communication was awful – they’d lie about fixing things and then become abusive when we questioned it. Absolutely not worth the money or the hassle.” report abuse

• Carlos Long

  • 5,0
  • Add opinion

  “I’ve been using d&s service for years now, and I couldn’t be happier. They’ve always kept my business secure, and their team is incredibly knowledgeable and tech-savvy – which is fantastic for someone like me! I wholeheartedly recommend them.” report abuse

• Armando Armijo

  • 5,0
  • Add opinion

  Honestly, we were incredibly disappointed with the service we received. It seemed like the technician had no real understanding of alarm systems and just kept recommending expensive replacements for our keypads and panels without actually diagnosing the problem. We ended up wasting countless hours and a significant amount of money on unnecessary repairs. It was clear they were just trying to bill us for doing nothing. We strongly advise against using this company. report abuse

• Maico Failla

  • 5,0
  • Add opinion

  “I’m incredibly disappointed with this alarm company. The service was truly terrible, and I found the customer service completely unhelpful – there didn’t seem to be any management oversight. Frankly, I wouldn’t recommend them. Most concerningly, they actually breached my office, and the alarm didn't even activate. I felt completely unsupported and without any accountability.” report abuse

• frankie silebi

  • 5,0
  • Add opinion

  Robert, I was really disappointed with your conduct today. I had an appointment scheduled for 10:00 am on April 15th, and you didn’t show up or let me know you wouldn't be able to make it. It was extremely unprofessional and I sincerely hope it doesn't negatively impact your service for other customers. report abuse