Desert Sound & Security: Home theater store in Phoenix, AZ

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• Pierre Tariot

  • 5,0
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  “We had a bit of a bumpy start coordinating the initial installation of our low-voltage system with our original contractor. However, once we started communicating directly with Desert, the communication really improved and things quickly got back on track.” report abuse

• Lorie Wood

  • 5,0
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  “We were really pleased with Desert Sound and Security – we’d had a frustrating experience with a previous contractor, and they really stepped up and fixed all of the problems they’d left behind. Their team was consistently professional and did a fantastic job.” report abuse

• pierre tariot

  • 5,0
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  Okay, here’s a natural-sounding rewrite of that evaluation: “I initially expressed some frustrations, but I’ve been really impressed with how things have shifted. It seems there were some misunderstandings on my part, and the team has been incredibly responsive in addressing my concerns. Things are definitely moving in a positive direction.” report abuse

• Jerramy rockman

  • 5,0
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  “I’m really pleased with the savant system – it’s fantastic! Jim and his team did a brilliant job installing it, and the service was top-notch.” report abuse

• Steven Hampton

  • 5,0
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  “I was really impressed with the level of service – the owner clearly cares a lot about making sure his customers are completely satisfied. He really went the extra mile to ensure everything was perfect.” report abuse

• Kristin Carkeeek

  • 5,0
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  “It seems like there’s been a challenge in prioritizing customer interaction – responsiveness has been lacking.” report abuse