
AZ Alarm Company: Security system installation service in Phoenix, AZ
Security system installation servicePhoenix, AZ
1831 W Rose Garden Ln Suite 1, Phoenix, AZ 85027, United States
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Customer reviews of AZ Alarm Company in Phoenix, AZ
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I was really pleased with AZ Alarm – Wesley did a fantastic job installing the cameras and Ring doorbell, and the pricing was very fair. I especially appreciated how quickly they responded to all my questions. When the doorbell chime stopped working, they were there within hours to fix it, and surprisingly, they didn’t even charge me for the repair! I’m incredibly grateful for their service.”
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“I was really pleased with Vince – he was incredibly reliable, showed up on time, and the installation was done perfectly smoothly. I’d definitely recommend them!”
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“I couldn’t be happier with this company – they’re fantastic! It’s really reassuring to know you have an alarm service that consistently provides such excellent service. What really stood out was their quick and professional response whenever I had a security concern. The technicians were polite and incredibly responsive.”
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“We couldn’t be happier with this company! From the initial consultation to the installation and ongoing support, they’ve been fantastic. The technician was punctual, professional, and answered all of our questions thoroughly. We’ve also been really impressed with the excellent customer service we’ve received since the install, and we absolutely love the convenience of controlling our thermostat and video doorbell remotely.”
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“Overall, I had a really positive experience with them. However, I’d really recommend paying close attention to the length of the contract – mine was for three years, and I ended up needing to sell my house after just two. Now I’m still obligated to continue paying for the system until the full three years are up.”
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“I’ve been with AZ Alarm Company for a long time now, and I’m so glad I stuck with them. Honestly, there are a lot of alarm companies out there, and it’s tempting to go the DIY route or use a big name like ADT. But the difference is the customer service – it’s genuinely top-notch. They really care.”
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“I’ve been a customer since September 2016 and haven’t had any problems with the system. I recently added a second home in October 2018 and continued to use their service there, but unfortunately, I’ve since cancelled the alarm system from that property.”
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“Overall, Az Alarm did a fantastic job securing the sale. However, their support after the sale was really lacking. We unfortunately found them unresponsive when we needed assistance with our service later on. Years later, when we sold our home, they weren’t able to help us cancel our monitoring agreement, and instead directed us to a lengthy call center process.”
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“Wesley was a bit disruptive – he showed up to install the alarm without letting me know beforehand, which was frustrating since I work alone and need to be available for these kinds of appointments. The installation itself also took longer than expected.”
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“We’ve been with AZ Alarm for about five years now, and it’s been a bit of a learning curve at the start. However, they’ve really solidified their service and become much more reliable. Honestly, Vince was a huge help – he really took the time to understand our needs and kept us from looking elsewhere. Their responsiveness and attention to detail are what really stand out.”
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