Alaskan Copper & Brass Co: Metal supplier in Portland, OR

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Harlan Whitman

  • 5,0
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  “Honestly, their inventory selection was okay, but it just didn’t compete with the prices and delivery times I get from McMaster Carr. The time it took them to complete a simple order was a real issue.” report abuse

• Alvin Elbert

  • 5,0
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  “Overall, they’re a decent supplier – they stock some sizes that are a bit harder to find and their delivery times are reliable. However, their prices are quite high and they require a significant minimum order, which makes it challenging for a smaller business like mine to work with. The sales team is usually great, but we’ve occasionally experienced some really inconsistent service, with either exceptional support or, unfortunately, a frustratingly difficult experience.” report abuse

• Doc Watson

  • 5,0
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  “Overall, I had a really positive experience. I recently emailed a request for quote for a 3/4” x 1” x 12-foot aluminum stick, and Nicole responded incredibly quickly and was very professional and helpful. It’s good to know I can rely on their service – I had a similar good experience a few weeks back when I ordered a stainless steel stick.” report abuse

• Scott Tice

  • 5,0
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  “I’ve been consistently impressed with AC&B. Steve Cook is a fantastic salesperson to work with, and I really appreciate the easy ordering process – just email or a quick call. The customer service is always outstanding. They generally have what I need in stock, and if not, it’s reliably delivered from Seattle within a day, which is incredibly convenient.” report abuse

• Alex Carpenter

  • 5,0
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  “I’ve been a customer for several years, and unfortunately, my experience with customer service has been consistently frustrating. Despite getting quotes and making purchases, it’s become clear that calling in is something I actively avoid – I just don't want to have to deal with the sales team. Ultimately, it always boils down to price; I’m only considering them if the price is right.” report abuse

• Emery

  • 5,0
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  “Overall, they offer a really impressive range of materials. Just a small suggestion for the owner – it would be fantastic if the pricing for the end pieces could be based on weight. That would save a lot of time for both the customers and the staff when calculating the total cost.” report abuse

• Kim Rongey

  • 5,0
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  ACB has been an absolutely invaluable partner to us. They consistently go the extra mile, working closely with us to ensure we have the materials we need, even when our schedules shift unexpectedly. We really appreciate their responsiveness and commitment to our success. report abuse

• Yevgeniy Misyuk

  • 5,0
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  “The customer service here could definitely use some improvement. They weren’t particularly helpful when I had questions about a personal project, which was a bit frustrating.” report abuse

• Andrew Bland

  • 5,0
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  “They have a really good selection of harder-to-find materials and sizes, which is exactly what I usually need. I don’t buy from them constantly, but they’re always a reliable place to get what I’m looking for.” report abuse

• TGM LOGISTICS

  • 5,0
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  Overall, this seems like a solid partner for businesses with significant ordering needs. They’ve consistently maintained good stock levels across their Portland and Washington locations, which is a definite plus. report abuse