Secure Alarms Baltimore - Security Cameras, Intercom & Gates: Security system installation service in Reisterstown, MD

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• John Cahill

  • 5,0
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  “We’re really pleased with the automated gate Secure Alarms installed for us. We worked closely with Craig over several weeks to find the right solution, and he was fantastic throughout the process – always responsive and helpful. Coordinating with the various contractors to get the utilities connected was a bit of a process, but Craig and his team kept everything running smoothly. The installers themselves were all incredibly professional, friendly, and quick to address any questions we had. We’re absolutely thrilled with how the new gate works!” report abuse

• Karen Sugar

  • 5,0
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  Keith was fantastic! He really delivered exactly what we needed, and we really appreciated his kindness and efficiency alongside his professional approach. He took the time to clearly explain the changes and how they’d improve our system – it was really helpful. report abuse

• Jessica Lasker

  • 5,0
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  “I was really pleased with my experience working with this company. They made the whole process – from getting the initial estimate to finalizing the installation – incredibly smooth and efficient. Plus, the prices were very reasonable. Most importantly, my family now feels much safer and more secure, which is fantastic.” report abuse

• cari tobin

  • 5,0
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  “I’ve been dealing with a persistent issue with my gate for a couple of years, and I contacted several companies to try and get it resolved. Secure Alarms really stood out to me – they actually listened to my concerns and seemed genuinely invested in finding a solution. It was a huge relief to finally feel like someone was truly working to fix the problem.” report abuse

• Heather McBride

  • 5,0
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  “I had a really positive experience! The prices were reasonable, and the owner was incredibly friendly and helpful. It’s clear they’re working hard to improve their customer service, and my own interaction was quick and really enjoyable. I’d definitely recommend them.” report abuse

• Ike Nwachukwu

  • 5,0
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  I was incredibly disappointed with my recent experience. The owner, Craig, was extremely rude and dismissive, interrupting me constantly and making sarcastic comments. It was frankly shocking to see a business owner behave in such an unprofessional and unpleasant manner. report abuse

• steve meizlish

  • 5,0
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  I’ve been a Secure Alarms customer for 20 years and I can honestly say I’m thrilled with their service. I’ve actually gotten to know the owner, Craig Bober, and he’s a genuinely great guy. I recently had a digital camera system installed – it’s fantastic! And now I’m planning on adding digital access to my door locks and garage lights, all controlled through my iPhone. It’s amazing technology that’s surprisingly affordable. The technicians were incredibly knowledgeable, polite, wore masks, and were very timely. Honestly, Secure Alarms is the best value I’ve found, and I give them a solid 10 out of 10 – definitely call them first! report abuse

• Carla Smith

  • 5,0
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  “I’m incredibly disappointed with my experience. As a long-time customer of eight years, I was hoping to reconnect with their services after my tenants moved out. However, the owner was incredibly rude and pushy, constantly trying to upsell me even though I wasn’t interested. After repeating my needs multiple times, he abruptly ended the call – it was a really unprofessional and frustrating experience, and I wouldn’t recommend using their services.” report abuse

• Zach Merritt

  • 5,0
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  “Overall, I was really impressed. They were incredibly efficient and responsive, and they went above and beyond to answer all of my questions about the system.” report abuse

• La Underwood

  • 5,0
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  Okay, here’s a natural-sounding evaluation based on that text: “I recently spoke with this company and was extremely disappointed with the experience. The representatives didn’t seem to truly listen to my needs, instead rushing to talk over me and suggesting the price was likely too high, possibly due to my appearance. It felt incredibly discouraging and unprofessional – I couldn't even get a complete sentence out. Honestly, the customer service was the worst I’ve ever encountered. I would absolutely not trust anyone with my home or property based on that level of service. – Alysha” report abuse