ABC Rental Center: Equipment rental agency in Rosedale, MD

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Matthew Onyebuchi

  • 5,0
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  I wanted to give feedback about a specific interaction I had. The person I spoke with on the phone was really abrupt and rude when I was simply asking about the price of an item. It was frustrating that they just told me they were closing for the day and insisted I call back the next day – there’s definitely a more professional and polite way to handle customer inquiries. report abuse

• J&K Wisniewski

  • 5,0
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  Overall, we’ve been really pleased with ABC in Rosedale. We’ve rented their high-top cocktail tables for about a year now and consistently appreciate the friendly and helpful staff, plus the prices are great. The location is super convenient, especially with the easy access off I-95 and ample parking. We definitely plan to keep renting from them! report abuse

• Markia Hill

  • 5,0
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  I absolutely loved my experience here! The team always greeted me with such a friendly smile, and the customer service was fantastic. Honestly, I’ll definitely be coming back for all my party rental needs – the prices are great, the equipment is top-notch, and they even load everything for you! Highly recommend! report abuse

• Kate Moelis

  • 5,0
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  “I had an incredibly frustrating experience with ABC Rental Center in Rosedale. Honestly, it was the worst rental service I’ve ever encountered. The staff were consistently rude and completely failed to honor the quote and delivery schedule they initially provided. I’m really disappointed with the level of service and strongly advise against using this company.” report abuse

• Mike Perlow

  • 5,0
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  “I’d definitely recommend avoiding this rental company. I contacted the manager to let him know we were running an hour behind schedule, and he was completely unhelpful. He couldn't guarantee I wouldn't be charged for another full day, and it seemed like there was no real effort to accommodate us. Plus, while I was on the phone, it appeared they had multiple other drain snakes available – it just felt like poor customer service overall.” report abuse

• Jason Butterhoff

  • 5,0
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  It seems like communication with management is a bit of a challenge – employees primarily rely on leaving notes on the manager’s desk, and there’s no guarantee they’ll be seen for weeks. It’s clear the team is operating with a very limited approach to communication. report abuse

• Jake O

  • 5,0
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  “I was really happy with my experience renting an edger from this place. Home Depot was completely out of stock, so I went here instead, and they had a fantastic selection of equipment. The edger I rented looked and sounded brand new, and it worked perfectly! I’ll definitely be using them first for my rental needs from now on.” report abuse

• Pebbles Frank

  • 5,0
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  “I’ve been renting from ABC Rental for years now, and I’ve always been really pleased with their service. The staff are consistently professional and incredibly friendly – the people at the counter are particularly nice. Plus, they consistently offer the best prices and have really convenient hours.” report abuse

• Erin Brooks

  • 5,0
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  “We’ve been consistently impressed with this business – the service is fantastic, they have a really great selection, and the staff are just wonderful. They’re always so helpful and knowledgeable, and you can tell they genuinely care about making sure you get what you need. We’ve used them for numerous parties and have happily recommended them to all our friends.” report abuse

• Rashad minhas

  • 5,0
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  I had a really frustrating experience. The manager was consistently rude and, to add to the problem, I was wrongly charged for a service they couldn’t actually deliver. When I asked to have the charge reversed immediately, they refused and informed me it would take four days to get my money back – which is completely unacceptable and is now delaying the completion of my project. report abuse