Rent-All Inc: Equipment rental agency in Salem, MA

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Stef

  • 5,0
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  “I really appreciated this place – a friend recommended them, and they did a fantastic job fixing my 40-year-old snowthrower quickly and affordably. They kept me updated throughout the process and even offered to deliver it. I had a really positive experience with their customer service every time I called, and I’d definitely use them again.” report abuse

• Benjamin Gross

  • 5,0
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  I was so thrilled with the service I received from Rent-All Inc.! My snowblower had been sitting unused for years and was really struggling. I scheduled a service appointment for the winter, and they picked it up and returned it a few days later – it was running perfectly! Seriously awesome service – I highly recommend them. report abuse

• Brendan Murray

  • 5,0
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  “I’ve been a loyal customer of Rent-All for years now, and I’ve always been incredibly satisfied with their service. I’ve purchased equipment and rent regularly, and they’ve consistently been a pleasure to work with – always quick and efficient with both tune-ups and repairs.” report abuse

• in my opinion

  • 5,0
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  I’ve been a customer here for a long time, ever since Bill Kelly had it, and I’m really disappointed with the current management. The new guys have a pretty aggressive attitude and can come across as condescending. Their rules are incredibly strict, even for loyal customers like myself, and it feels like they’re taking things way too seriously. Honestly, they need to relax a bit and be more understanding. I’ll be going to Landry Tool Rental on Bennett Street in Lynn from now on. report abuse

• SeacoastView

  • 5,0
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  I’d give Rent-All one star – I wouldn’t go back. After sending my lawn mower in, expecting a simple repair, I was incredibly disappointed with the service. Honestly, it’s partly my fault for not checking reviews beforehand, but the experience was shockingly poor. They’ve had complaints online, and frankly, it’s baffling that a family-owned business with over 50 years of operation couldn’t manage a basic repair. I sent in my mower with a trusted employee, knowing the problem, and received it back with the cable fixed at a cost of $58. However, the mower was still misfiring when I tried to use it. Despite the repair, it was clear they hadn’t properly addressed the issue. The owner, John, seemed completely disengaged, and when I asked about what had been done, he responded with a dismissive attitude. It was incredibly frustrating that they didn’t even start the mower to test the repair! They claimed they hadn’t touched the engine, which is completely unacceptable. It’s a service repair – surely they would have started it up to confirm the fix. Their response felt like a complete disregard for my time and the problem I brought them. Overall, it was a really frustrating and unprofessional experience. I’d strongly advise against using Rent-All until they improve their service standards – it’s simply not good enough. report abuse

• J Sawyer

  • 5,0
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  “I was really pleased with my recent purchase – the two blue belts fit perfectly on the first try, which was fantastic! And I saved about 30% on the price, plus it cut down on my travel time. To top it off, they were both made in the USA, which I really appreciated. Thanks so much for the great service!” report abuse

• Frank Ippolito

  • 5,0
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  “We’ve been incredibly pleased with this Stihl dealer. They’ve always been upfront and honest about the maintenance needs of our equipment, and they’ve consistently offered us clear and helpful options – whether that’s repair or replacement. We plan to continue purchasing all our new equipment from them for our business.” report abuse

• Bob Seger

  • 5,0
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  “I was really disappointed with my recent experience. I called to inquire about renting a bucket truck and was told the rental cost would be $400. However, when the truck arrived, it was a much larger, construction-style lift, and I was hit with a $300 delivery fee – which hadn’t been discussed at all. It felt like a complete rip-off and I won’t be renting from them again. I’ll be telling all my friends to avoid them as well. Honestly, if I’d known the total cost would be over $800, I would have simply walked away.” report abuse

• gabriel portes

  • 5,0
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  Honestly, I wouldn’t recommend going there. It seems like a complete scam – they falsely promise to resolve toll issues and then try to sell you lemons. It was a really negative experience overall. report abuse

• Vic Palermo A.C.E

  • 5,0
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  “I can’t recommend Rent-All. Their service was completely unacceptable – they were unable to resolve a simple issue, costing me a significant amount of money in lost productivity. To make matters worse, the owner seemed dismissive when I raised concerns. It was a shockingly unprofessional experience, and I’d strongly advise anyone to avoid them.” report abuse