AA Basement Waterproofing and Foundation Repair: Waterproofing service in Williamsport, MD

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• V Ferneau

  • 5,0
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  I was absolutely thrilled with the work AA Basement and Waterproofing did for me. They truly went above and beyond – the team worked incredibly hard, even battling a downpour, and they did an outstanding job completely waterproofing my basement. Danny, the foreman, was fantastic; he was so knowledgeable and patient, answering all my questions throughout the entire process. And the best part? They left my basement cleaner than when they started! I wholeheartedly recommend AA Basement and Waterproofing – they’re a fantastic company. report abuse

• Jon

  • 5,0
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  AA were absolutely fantastic – really impressive! They quickly identified two clever and affordable solutions to our tricky water problems, and the installation was done to a really high standard. What was especially great was that when we ran into a related issue that wasn't their fault, they went above and beyond to help us out. I can’t recommend them enough. report abuse

• Annette Long

  • 5,0
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  “Overall, I was extremely disappointed with this company’s work. They installed the structural beam, but completely overlooked the existing door, resulting in a massive, unnecessary hole being cut into it. Throughout the entire process, there was a serious lack of communication – appointments were constantly changed without notice, I never received updates on the project’s timeline, and I was never provided with a revised, written bid. Most concerningly, it appears no permits were obtained before they started the work.” report abuse

• Michael Trump

  • 5,0
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  I’m incredibly disappointed with this company’s customer service. They never actually performed the work – they just quoted me a price and then repeatedly failed to show up. Their pricing was competitive, which initially attracted me, and they offered financing, but the constant issues with communication and scheduling quickly made me worry about the quality of their service, and ultimately, the work itself. I scheduled them to install a French drain and sump pump, and from the start, it was a nightmare. The owner’s cell phone was rarely answered, and the crew kept no-showing, with excuses ranging from needing materials to truck breakdowns and now, a COVID-related issue. Each time, I was left waiting, with no communication – they’d just ignore my calls. It felt completely unprofessional and disrespectful of my time. Honestly, I lost money because I had to rearrange my schedule and take time off work waiting for them. While the people who gave me the initial quote were friendly and knowledgeable, it’s simply unacceptable to not be able to communicate effectively or honor a scheduled appointment. I can't trust them to deliver a quality job if they can't even manage a basic level of customer service. report abuse

• Patricia Dorgan

  • 5,0
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  Steve and his team did a fantastic job fixing the problem with my house’s foundation. They were really efficient, got the job done quickly, and the price was incredibly reasonable. I couldn’t recommend them any higher – they’re excellent! report abuse

• Melissa Scruggs

  • 5,0
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  Steven and AA did a fantastic job with my foundation – the leaks are completely gone, and I’m really pleased with the pricing too. report abuse

• Twenty Eight Development LLC

  • 5,0
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  AA did a fantastic job installing our interior French drain – they were really professional, efficient, and got it done perfectly. We’d definitely recommend them. report abuse

• Richard Legnaioli

  • 5,0
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  “Steven and his team did a fantastic job waterproofing my basement – they were a huge help and I really appreciate their excellent work!” report abuse

• Mike Mullins

  • 5,0
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  “I wholeheartedly recommend AA Basement Waterproofing – Steven clearly has a deep understanding of basement waterproofing and foundation repairs.” report abuse

• Derrick McAllister

  • 5,0
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  “They consistently met their scheduled times and did a great job following the plans we discussed. Plus, the work was really neat and tidy – they took great care throughout the entire project.” report abuse