United Rentals - Aerial: Equipment rental agency in Worcester, MA

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Larissa Martinez

  • 5,0
  • Add opinion

  Jake was fantastic! He really went above and beyond to get us everything we needed and helped us load up and get on our way quickly and efficiently – all while keeping a really friendly and positive attitude. Excellent customer service! report abuse

• Raul Orengo

  • 5,0
  • Add opinion

  “Overall, we received excellent customer service from United. While we experienced a slight delay due to a recent staffing change, United quickly stepped in and worked with us to ensure we received the unit we needed.” report abuse

• Cuban E V13

  • 5,0
  • Add opinion

  “My driver had a really frustrating experience. It seems there’s a significant lack of knowledge about basic pickup procedures – they didn’t recognize a pickup number, and the loading team didn’t know the weight of the equipment they were handling. My driver also felt like he should be responsible for knowing the entire inventory, which felt completely unnecessary and added to the confusion.” report abuse

• jbgearhead

  • 5,0
  • Add opinion

  Connor Girouard was fantastic to work with – incredibly helpful, responsive, and always polite and friendly. It really made the whole process a pleasure. report abuse

• Sean Dougherty

  • 5,0
  • Add opinion

  “Everything went really smoothly – the delivery arrived ahead of schedule, the machine was in fantastic shape and worked perfectly, and Dave was a pleasure to work with.” report abuse

• David Cianci

  • 5,0
  • Add opinion

  Jim is a fantastic guy to work with. I’ve been really impressed with everyone I’ve interacted with – they’ve all been so helpful, friendly, and willing to go the extra mile. Plus, they consistently have what I need and offer the best prices. report abuse

• James Welch

  • 5,0
  • Add opinion

  “I just wanted to say that the team was absolutely fantastic! Everyone was so polite, professional, patient, and really informative. It was honestly the best rental experience I’ve ever had.” report abuse

• Jonathan Gonzalez

  • 5,0
  • Add opinion

  Rick is fantastic – he’s incredibly reliable and always gets me where I need to go promptly. I highly recommend him! report abuse

• Alyssa Coffey

  • 5,0
  • Add opinion

  Vicky was fantastic – she really went above and beyond to help me out when I was feeling stuck. It was a great experience thanks to her! report abuse

• Scott Patricks

  • 5,0
  • Add opinion

  “I’ve rented from here several times now, and I’m consistently impressed. The staff is always friendly and professional, and they’ve really gone above and beyond to accommodate my changing schedule and needs. Honestly, I wouldn’t consider renting anywhere else.” report abuse