Thompson Rents - Alabaster: Equipment rental agency in Alabaster, AL

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Adison Alexander

  • 5,0
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  “This company was a really pleasure to work with – I’d definitely recommend them.” report abuse

• April Robertson

  • 5,0
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  “I’m consistently impressed with this company – and especially with Brandon Moore. He’s an incredibly responsive and reliable salesman who always goes above and beyond to meet our needs, even when things are tight on our end. Seriously, he’s awesome, and the company clearly prioritizes its clients, which makes working with them a fantastic experience.” report abuse

• TPS

  • 5,0
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  “I just wanted to say – these guys are fantastic! Seriously, the service department is top-notch; I’ve had experiences with a lot of companies, and they’re truly one of the best. We had a tricky situation with a machine that was a bit isolated, and they went above and beyond to get it back up and running. They kept us constantly updated, offered several solutions for getting the machine out of that spot and repairing it on-site, and always prioritized keeping the repair costs reasonable – something you don’t always find these days. They were incredibly responsive, willing to help over the phone, and provided us with multiple options to solve our problem. If you have any equipment questions or concerns, don’t hesitate to reach out to them – they’ll definitely help you out.” report abuse

• Zach Edwards

  • 5,0
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  “We generally have most of the parts needed for the cat machines in stock, although occasionally we might need to order them and they’ll arrive by 7:00 a.m. the following day.” report abuse

• RonnieandJanice Gulledge

  • 5,0
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  “This team really shines – they’re clearly passionate about what they do and genuinely care about their customers. They’re also incredibly knowledgeable and always willing to go the extra mile to help.” report abuse

• Brian White

  • 5,0
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  “The team provided fantastic service and were really professional – especially the outside sales and rental staff.” report abuse

• Jeffrey Ray

  • 5,0
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  “It sounds like a really welcoming place – the staff seem genuinely helpful and approachable, and they’re happy to answer any questions you might have.” report abuse

• Trey Davis

  • 5,0
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  Overall, this was a fantastic experience – the service was excellent, the team were really great, and the equipment was top-notch. report abuse

• Brad Peak

  • 5,0
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  “Thompson Tractor is consistently delivering strong results, and their recent success with the Caterpillar equipment demonstrates a clear understanding of their clients’ needs.” report abuse

• Joe Lewis

  • 5,0
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  “It was really great working with this team – they were a wonderful group of people.” report abuse