
Taylored Restoration: General contractor in Anchorage, AK
General contractorAnchorage, AK
8535 Dimond D Cir A, Anchorage, AK 99515, United States
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Customer reviews of Taylored Restoration in Anchorage, AK
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“Taylored Restoration really took the stress out of a really tough situation with my basement leak. They were so calm and professional, quickly figuring out what was going on and clearly explaining what needed to be done. They even coordinated with a great plumber to fix the problem at its source, and did a fantastic job preventing any more damage from the moisture. I’m incredibly grateful for their responsiveness and expertise – I’d definitely recommend them!”
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“I was so impressed with the team’s work after our water damage. They did a fantastic job, and Trent, the owner, really went above and beyond – he personally called to check in and make sure we were satisfied with everything.”
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“Overall, this team’s performance was disappointing. While they initially responded well, accepting the job and securing access, they made a questionable decision to postpone a critical part of the black water remediation work to accommodate the holidays. This ultimately created a significant issue for the client and led to the premature termination of the project. Frankly, I wasn’t impressed with this approach and would advise seeking a different team for future projects.”
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We were incredibly fortunate – a faulty extension cord outside our house sparked a fire that damaged our cedar siding and filled our garage with smoke. Thankfully, a neighbor spotted the flames and alerted us just as the fire department arrived. The garage was heavily affected, with a lot of stored materials soaked in smoke. Taylored Restorations did a fantastic job getting rid of the odor, using their ozone and hydroxyl machines – a 24-hour ozone treatment followed by a week with the hydroxyl machine completely eliminated the smoke. Beyond the smoke, they expertly restored the siding, insulation, electrical work, and sheetrock. The siding restoration was particularly impressive, requiring them to meticulously match the color of the existing thirty-plus year old siding. We’re so grateful for their excellent workmanship and appreciate our neighbors’ quick response too – we’ve since installed a smoke alarm in the garage.
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“I was so pleased with the service I received! The young men were incredibly courteous and friendly, and they did a fantastic job cleaning my old white couch and chair – they’re over 20 years old, so it was wonderful to see them looking and feeling brand new again. And the price was very reasonable.”
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“I’ve been really impressed with Taylored Restoration. They’ve done several jobs for me, and the quality of their work has been outstanding – I wholeheartedly recommend them.”
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Honestly, we were really let down by this service. Initially, things seemed promising, but then we received an estimate that was over double what we’d been told to expect. After weeks of waiting, and with no communication, they presented a figure that was completely out of line. Because they charge a percentage of the estimate and require upfront payment, we were stuck paying a huge sum for simply creating an estimate. It felt incredibly cold and unprofessional, and I’d strongly advise against using them, especially for larger projects where you're still getting quotes from other companies.
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“Overall, we were incredibly pleased with Taylored Restoration’s service. We experienced significant water damage due to a faulty valve, and while it took a little time for them to schedule the work – we’re so glad we waited. From the initial estimate to the final cleanup, everything was handled seamlessly. They did a fantastic job coordinating all the different trades involved, and everyone arrived on time and did a truly excellent job. We’d definitely recommend them and would absolutely use their services again.”
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“We’ve had the fantastic experience of using Taylored Restoration twice now – once after water damage and again following our earthquake. From start to finish, they were incredibly professional, always transparent about costs, and responded incredibly quickly. They really put us at ease and expertly handled the entire water damage project, even coordinating with our insurance company. Because of their reliability and quality of work, we’ve actually recommended them to two of our neighbors who were dealing with earthquake damage, and they were thrilled with the service too! We wholeheartedly recommend Taylored Restoration and wouldn't hesitate to use them again if we ever need restoration services.”
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“I was so relieved when Taylored Restoration responded so quickly after I returned home to find significant damage from a flood. They really stepped up and tackled the massive cleanup job, and it took several months of consistent work – which was understandable given the extent of the damage. Throughout the entire process, I was consistently impressed with the team; everyone was incredibly professional, knowledgeable, and hardworking. I wholeheartedly recommend them.”
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