Custom Security Systems, Inc.: Security system supplier in Baton Rouge, LA

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Mary Foster

  • 5,0
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  I’m so happy to be a homeowner again, and one of my first priorities was getting a security system in place. I went with Custom Security – they’d taken care of my last home, and I always felt really secure with them. It’s great knowing they’re a local company based right here in Baton Rouge, which gives me extra peace of mind. The technician, Jason, was fantastic! He was punctual, professional, and really took the time to explain the upgraded alarm panel, answering all my questions. The whole setup was quick and efficient – I’d absolutely recommend Custom Security to anyone I know. report abuse

• Cortney Floyd

  • 5,0
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  I was incredibly pleased with Seth and Devin’s service! They were both fantastic – really friendly, knowledgeable, and professional from the very beginning. They answered all of my questions about my cameras and alarm system with patience and clarity, and I truly feel like Custom Security has provided me with excellent protection for both my home and my office. Thank you both so much! report abuse

• Cathy Nystrom

  • 5,0
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  “We were really struggling with our previous security company – we had constant billing problems that just wouldn’t get sorted out, and it was incredibly frustrating. Switching to Custom Security has been a complete game-changer. Everything, from the billing to the customer service, installation, and even troubleshooting, has been running so smoothly. Honestly, the customer service is fantastic; they’re really personable and always keep us informed about anything happening. It’s so reassuring to know we’re in good hands – I wholeheartedly recommend Custom Security!” report abuse

• Ryan Cahill

  • 5,0
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  “I’m really pleased with Custom Security Systems – they’ve been fantastic to work with. John Broome and the team who installed the system were both professional and helpful, and the monitoring center staff were always responsive. I’d definitely recommend them to anyone needing a security system or cameras.” report abuse

• Katie Manzella

  • 5,0
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  I’m so incredibly happy with the service we’ve received from this local security company. Honestly, it started with recommendations from my law enforcement friends, and it’s been a fantastic decision. They really do go above and beyond what you’d expect from bigger national companies – they take a genuine personal interest in your safety. What’s impressed me most is the responsiveness. The dispatchers are fantastic, always checking in to see if I’m okay and carefully verifying who’s coming to the property. Plus, they offer great technical support over the phone, which has gotten us quick solutions without having to wait for a technician. When a technician is needed, they’re always professional and efficient. And the best part is, you can always speak to a real person at the local office, no matter what time of day it is. It’s clear they’re deeply committed to their customers, especially given their long history – over 40 years – and the support they get from local law enforcement. I truly appreciate their hard work and dedication; I have complete peace of mind knowing they’re looking out for my home and family. report abuse

• Gretchen Kelso

  • 5,0
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  Honestly, Custom Security is fantastic. They have the most dependable equipment and, without a doubt, the best customer service I’ve ever experienced. If you’re looking for a stress-free security solution, I highly recommend giving them a call. report abuse

• Sandy Newell

  • 5,0
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  “We’ve been loyal customers of Custom Security for over 30 years – my parents used their services before us! It’s a fantastic company with incredibly experienced and knowledgeable staff who are also just really kind and helpful. Tim was fantastic recently, he patiently explained our repair and even suggested some helpful upgrades. We wholeheartedly recommend Custom Security.” report abuse

• Emily Hebert

  • 5,0
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  “I can’t recommend Custom Security enough! They’ve been fantastic for us over the years – from the initial sales process and the seamless installation to the reliable monitoring service. Everyone we worked with was incredibly skilled and genuinely friendly. If you’re looking for a trustworthy home security solution, be sure to ask for Shannon Loveland or Tommy Hodges – they really took the time to get everything set up perfectly for us.” report abuse

• Nina Wager

  • 5,0
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  “Overall, Custom Security has been fantastic to work with. They’ve been incredibly responsive to any issues we’ve had on the property, and I really appreciate the quick phone calls whenever any of our equipment – especially the temperature sensors – has been triggered. The team is always professional, knowledgeable, and very courteous. I particularly want to commend Tim for his excellent service recently!” report abuse

• Robert Wolf

  • 5,0
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  “I was really impressed with Custom Security – they completely exceeded my expectations! The installers were fantastic; they were so knowledgeable, friendly, and clearly took a real pride in their work. And I also want to give a special shout-out to Danny in sales – he was a pleasure to work with and never pressured me at all. Thanks, Custom Security!” report abuse