Brainerd General Rental: Construction equipment supplier in Baxter, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Justin Soderman

  • 5,0
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  “I’ve been really happy with this rental place – it’s definitely the best in town. The prices are fair, the equipment is all pretty new, and the staff are always friendly and helpful, which is why I keep going back.” report abuse

• Debbie Schlinger

  • 5,0
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  “The tamper worked perfectly – everything went smoothly from start to finish. A really positive experience, thank you!” report abuse

• Victoria Zell

  • 5,0
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  Kevin provided truly excellent service – he really went the extra mile! report abuse

• David Jones

  • 5,0
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  Okay, here’s a natural-sounding evaluation based on that text: “I had a really frustrating experience renting equipment overnight. The equipment arrived over two hours late, and it was pouring rain when I picked it up. I was the only person in the store at the time. The employee at the counter insisted I owed an extra half-day’s rental fee, which seemed completely unreasonable given the circumstances. I explained that this was a major project I needed the equipment for over the next year, and it was the last time I’d ever do business with them. It felt like they were just trying to squeeze extra money out of me with no consideration for the situation. Honestly, it felt incredibly penny-wise and pound foolish, and I would strongly advise anyone looking for a reliable rental place to go somewhere else.” report abuse

• Travis Dickson

  • 5,0
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  “I’ve been a BGR customer since 2020 while building our new home after moving from Kentucky, and I couldn’t be happier with the service. I’d previously rented equipment from ASV several times and then decided to buy our own, which was a great decision. We’ve also rented a variety of other equipment – compactors, laser levels, excavators, and attachments for the skid steer – and we’ve never had any major problems. The customer service is consistently fantastic. I also want to particularly commend them for their efforts in communicating with me; I’m legally deaf and fluent in sign language, and they’ve gone above and beyond to ensure there’s never any confusion between us.” report abuse

• Shad Holland

  • 5,0
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  Overall, I had a really positive experience renting the small ASV skid steer from this company. They handled the delivery and pickup right at my property, and the service was fantastic. Honestly, it saved me a ton of money compared to hiring a contractor – I was able to get a lot of work done thanks to their equipment. My friend recommended them to me, and I’d definitely use them again for any equipment rental needs. report abuse

• Tammy TisdellTisdell

  • 5,0
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  “We were really disappointed with our experience renting an insulation blower through General Rental. The contractor had advised us it would take about six hours, but after a full day of use, we’d only completed half the job. We then rented a blower from Home Depot, and were able to finish the work in just a few hours. It seemed like General Rental’s blower was significantly underpowered, and they weren’t willing to offer any kind of discount despite the poor performance.” report abuse

• Matt Bergmann

  • 5,0
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  “I’ve always been really impressed with this rental place – they’re incredibly easy to work with, and the staff are consistently helpful and keep things running smoothly. The pickup and drop-off process is always seamless, and honestly, it’s the best rental experience I’ve had across multiple locations. I feel really lucky to have them as my local DIY resource.” report abuse

• Laurie Winters

  • 5,0
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  This was a fantastic experience – the place was really lovely and the service was excellent, and the trailer was a great bonus! report abuse

• Jeff Wodicka

  • 5,0
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  “I just wanted to say a huge thank you to the team at Brainerd General Rental – they consistently provide a fantastic service. The equipment is always top-quality and the staff are incredibly helpful. I’ve been a customer for several years now, renting about once a year, and I’ve never had any issues whatsoever.” report abuse