Safelite AutoGlass: Glass repair service in Baxter, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Katy Kertzmann

  • 5,0
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  Tyler did a fantastic job – everything ran incredibly smoothly thanks to his excellent work. report abuse

• Ron m

  • 5,0
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  “It was really concerning that they didn’t show up for the appointment as scheduled. I also tried to get in touch with someone directly to understand what happened, but I wasn’t able to reach a live person.” report abuse

• Shannon Eagle

  • 5,0
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  Josh did a fantastic job getting my truck’s windshield replaced! He was really friendly and quick – I was back on the road in just over an hour, and I absolutely love the new windshield. He even went the extra mile and put in new wipers for me! report abuse

• B ecallaW

  • 5,0
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  Brian was fantastic – really professional and clearly knew what he was doing. The communication was excellent too. report abuse

• Toran Fuglseth

  • 5,0
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  “This company really stood out – they’re clearly the best in the business, especially because they’ve handled so many complicated warranty issues for customers who’d been dealing with other repair shops that had problems.” report abuse

• Sherry Peterson

  • 5,0
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  “I was really pleased with how quickly they handled my windshield repair – a fantastic service!” report abuse

• Rachel Jokimaki

  • 5,0
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  “Overall, our experience with Safelite has been frustrating. We initially chose them for the convenience of windshield replacement, and while they’ve managed to replace a few windshields for us, it hasn’t been a smooth process. We had an initial error with the wrong order, followed by a defective windshield that needed replacement. Despite these hiccups, we kept going with them. However, during our most recent replacement, the technician insisted we pay a deductible, which we didn’t have and couldn’t find in our insurance documents. We provided proof to him and the main office, but they still insisted. It became a real battle to get this resolved, especially since the claims department wasn’t available on the weekend. Ultimately, it turned out Safelite had gotten the wrong information from our insurance company, but they were unwilling to admit it and refused to correct their mistake. It really felt like we paid for convenience at the expense of quality service and a hassle to get everything sorted out.” report abuse

• Tracy Johnson

  • 5,0
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  “It was really great to learn about what he was working on, and he was so helpful and friendly.” report abuse

• Meegan Schaeffer

  • 5,0
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  I had a really frustrating experience getting my windshield replaced. The new one was noticeably uneven, sticking out much further on the driver’s side than the passenger side, and it created a significant amount of wind noise. When I pointed this out, the staff insisted it was “within gauge” and that there was nothing they could do, even offering to re-install the same windshield – which, of course, didn’t solve the problem. Honestly, it was a terrible experience, and I regret not going to the dealership instead. I won’t be returning. report abuse

• Teddi Raines

  • 5,0
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  “The service was fantastic – the technician was incredibly knowledgeable and did a truly excellent job. I’d absolutely recommend them 100%.” report abuse