West Virginia Heating & Cooling Services Inc: Air conditioning contractor in Beckley, WV

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Kristina Thomas

  • 5,0
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  “Brian did a really thorough job today checking my heating and cooling system. He spotted a serious problem – the capacitor was in really bad shape with corroded and melted wires. Honestly, his quick diagnosis and repair saved me a huge headache and potential disaster with my HVAC.” report abuse

• Telly Lanez

  • 5,0
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  “WV Heating and Cooling was fantastic! I had a really urgent need – my furnace igniter switch needed replacing on a brutally cold day – and they responded incredibly quickly. I got a return call within about 30 minutes, and they were there right on time, getting the job done swiftly and promptly.” report abuse

• John Redden

  • 5,0
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  “I’ve been trying to get a response after about a dozen calls, and unfortunately, I haven’t received a callback yet. Each time I’ve contacted them, I’ve been promised a follow-up before the end of the day, but that hasn’t happened.” report abuse

• Michael Pisapia

  • 5,0
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  “I’m incredibly frustrated. I approved a quote for a system replacement, and despite being told they’d contact me to schedule, I’ve heard absolutely nothing for the last four weeks, even after multiple phone calls. Now I’m left with no support and have to start looking for another company.” report abuse

• Lee

  • 5,0
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  “Honestly, it sounds like a really frustrating experience for some of our customers. The feedback we’ve received from those one-star reviews highlights a serious issue – people weren’t hearing back from us after we provided estimates. It’s unacceptable that we failed to follow up and keep them informed, and we need to address this immediately.” report abuse

• Raymie White

  • 5,0
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  “I was really disappointed with the service I received from WV Heating-Cooling. On May 15th, they came out to look at my furnace, but unfortunately, it didn’t resolve the issue.” report abuse

• Tiffany

  • 5,0
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  “Overall, this company really stood out. It’s fantastic to find a team that understands how stressful it can be when your HVAC system goes down, especially during hot weather – there’s honestly nothing worse than that! They clearly prioritize customer satisfaction and provided a really positive experience.” report abuse

• Stephanie Tate

  • 5,0
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  “I just wanted to say Dave was fantastic! He showed up on time, got our heating issue resolved really quickly, and you could tell he was genuinely invested in doing a good job. It’s been so difficult to find reliable contractors since the start of the pandemic, so I really appreciate his professionalism and care.” report abuse

• Joyce Wright

  • 5,0
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  “Dave and his team were fantastic! They really took the hassle out of getting our AC fixed – they fit us in quickly and had the job completed the next day. We’re so grateful for their efficient service and will definitely be using them for all our AC/heat needs going forward.” report abuse

• Susan Glover

  • 5,0
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  I’m really disappointed with this company. I bought a heat pump from them two years ago and now I’m having issues with it, but they simply won’t return my calls to help me out. It’s incredibly frustrating and unprofessional. report abuse