Mill Steel Company - Birmingham: Steel distributor in Birmingham, AL
Steel distributorBirmingham, AL
100 Finley Ave W, Birmingham, AL 35204, United States
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Customer reviews of Mill Steel Company - Birmingham in Birmingham, AL
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“Delivery took a little longer than expected – about two hours. The good news is you’re free to leave your car there overnight.”
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“This experience was incredibly frustrating. It felt like I was completely disregarded, and despite significant effort on my part, I was left to handle everything alone. The lack of communication and support was unacceptable, and the offered compensation doesn't reflect the wasted time and the immense inconvenience caused.”
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“As a delivery driver, I can say this location was quite difficult to work with. The phone number listed for scheduling appointments didn't seem to be active, and unfortunately, the staff seemed frustrated when I arrived to deliver the order.”
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“Overall, the process was really smooth – as long as you’re on time with your appointment number. Just be sure to read the instructions you’ll find at the driver sign-in area; that really helps things run efficiently.”
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“I was extremely frustrated with the experience. I waited for hours and was given a vague explanation that the appointment would be handled on a first-come, first-served basis when a bay became available. It felt like a dismissive response, and frankly, I found the whole situation to be misleading.”
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“Unfortunately, this experience was quite negative. The staff were consistently rude and didn’t seem to offer any assistance. Be prepared for a very long wait time – it wasn’t a smooth or efficient service.”
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“I was really disappointed with the appointment scheduling. They informed me we’d be waiting for 4-5 hours, and honestly, it felt incredibly unprofessional. I wouldn’t recommend this company if you’re not prepared for a very long wait.”
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“Overall, I had a really positive experience. The staff were incredibly helpful and friendly – they went above and beyond to assist me.”
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“This was incredibly efficient – they moved the coils in and out really quickly.”
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This performance was unfortunately quite slow and lacked a professional approach.
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