Mister B's Heating and Cooling: HVAC contractor in Cheyenne, WY

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Kerrie Twito

  • 5,0
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  I couldn’t be happier with the service we received! Mister B and his team were fantastic – genuinely supportive and went completely above and beyond to help us, especially since we’d never had air conditioning before. They really treated us like family, and their customer service was outstanding. We’re absolutely thrilled with the final result and would highly recommend them to anyone looking for a top-quality product and amazing support. You won’t be disappointed! report abuse

• Maranatha Quickly

  • 5,0
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  I can’t recommend Mr. B’s HVAC service. My experience was incredibly frustrating and, frankly, dishonest. Back in 2016, they diagnosed a problem with my system and insisted I needed a completely new unit, despite the unit actually being perfectly functional—a determination confirmed by a second opinion four years later. I was wrongly charged $185 for this incorrect diagnosis, and they only refunded the money after considerable pushback. More recently, when I contacted them for service, they refused to work on my property, claiming it was due to “past problems,” and even accusing me of hiring another company to fabricate issues. I found this accusation completely outrageous, and I believe Mr. B was upset that I took the initiative to get a second opinion and realized I was being overcharged. It’s clear from other reviews that I’m not the first person to experience disrespect and misleading diagnoses with this company. report abuse

• Mary Lumbreraz

  • 5,0
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  “I’d definitely recommend Mr. B’s – we’ve used them before and have always been really pleased with their dependable and fast service. Our technician, Jade, was fantastic today; he really went the extra mile to help us with the gas leak issue, and he answered all of our questions with such professionalism. If you need any help with your furnace or air conditioning, give Mr. B’s a call.” report abuse

• Pam Smith

  • 5,0
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  I’m really disappointed with this experience. The technicians spent over three hours at my home, but only actually worked for about two and a half, and they still charged me for a full four hours. After they supposedly fixed the disconnected heat runs, there was barely any difference in the airflow. When I pointed this out, they passed the problem onto the office, who then sent someone over to try and justify the charges. Ultimately, they added an additional $186.07 to the bill, claiming they were just breaking even. It’s incredibly frustrating – they’re very clear about collection procedures, yet they seem completely uninterested in resolving the issue after I paid a significant deposit and received unsatisfactory service. I feel like I have no recourse and that my business wasn’t valued at all. report abuse

• Amanda McCartney

  • 5,0
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  “I was incredibly pleased with the service we received – they were punctual, kept us updated every step of the way, and really took the time to understand our specific heating requirements. They delivered a fantastic result within a reasonable timeframe and we were absolutely satisfied. To top it off, they even offered furnace filters at a better price than the local hardware store! I’d wholeheartedly recommend them to anyone.” report abuse

• LL Gordon

  • 5,0
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  Overall, we were really pleased with the new air conditioning system Mister B’s installed. They worked incredibly efficiently – the crew was on time and got everything set up exactly as we wanted, including the placement to protect against hail while still ensuring good airflow. The changes they made to our existing system were really seamless. Now, even with today’s heat at 90 degrees, the main level of our house is staying comfortably cool at 72. The only small hiccup was that the crew briefly shut off the thermostat during the installation, but thankfully, once I connected the new smart thermostat, everything was back to normal. We were also a little surprised by the two-week delay in getting the electrician out, but Mister B’s sent a crew out immediately after the system was installed to make sure it was running perfectly. Considering the challenges posed by the Coronavirus, we felt they truly exceeded our expectations. report abuse

• Deneve Marie

  • 5,0
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  “Just wanted to say a fantastic job on installing my new furnace – it’s working perfectly!” report abuse

• Thomas Vickers

  • 5,0
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  “I was really pleased with their work – they provided a fantastic quote and were incredibly efficient with the ductwork. Plus, I appreciated how honest and upfront they were about what needed to be replaced.” report abuse

• Angela Peterson

  • 5,0
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  “I can’t recommend this company enough! We had a sudden AC problem on a Sunday, and I called the next Monday hoping someone could come take a look. They were incredibly busy that day, but they managed to squeeze us in. The technician was really courteous and professional – a great experience overall.” report abuse

• denise bunch

  • 5,0
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  “I was really impressed with how quickly they got me set up on the schedule. The service itself was excellent, and the price was very reasonable. I’m definitely going to sign up for their service plan – it’s great to have a reliable person to contact.” report abuse