Anchor Aquatics: Swimming pool contractor in Edgewater, MD
Swimming pool contractorEdgewater, MD
3642 Solomons Island Rd, Edgewater, MD 21037, United States
About Anchor Aquatics
At Anchor Aquatics, we understand that your pool is more than just a body of water - it's a cherished investment and a vital part of your outdoor living experience. Based in Edgewater, Maryland, we're dedicated to crafting exceptional swimming pool solutions tailored to your specific needs and desires. From initial concept to final completion, we meticulously handle every detail, utilizing only the highest quality materials and employing experienced professionals. Whether you envision a sleek and modern infinity pool, a classic family-friendly design, or a completely customized aquatic haven, our skilled team will collaborate with you every step of the way. We pride ourselves on our transparent communication, unwavering commitment to quality, and dedicated customer service. Located conveniently at 3642 Solomons Island Rd, Edgewater, MD 21037, Anchor Aquatics is ready to transform your backyard into the ultimate relaxation and entertainment space. Don't just build a pool; create an investment in your family's happiness. Contact us today to schedule your free, no-obligation consultation and discover how Anchor Aquatics can bring your pool dreams to life – one perfect splash at a time.
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Customer reviews of Anchor Aquatics in Edgewater, MD
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I’ve been using this company for a few years now, and I can honestly say I’ve always been really impressed. They’re a family-run business with a great work ethic – you can tell they genuinely care. Pool maintenance can be tricky, and they understand that. What really stands out is how accessible they are; they’re always available and straightforward, no confusing automated systems or dodging questions. I wholeheartedly recommend them.”
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“I’m incredibly frustrated with this company. Based on multiple reviews, it seems they’re primarily focused on taking customers’ money without actually delivering any service. It’s really disappointing, and frankly, feels like a scam. They’ve been completely unreliable, shutting down operations three days in a row this week – which is unacceptable. I question how a business can possibly stay afloat with such consistent incompetence.”
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Honestly, I’ve been incredibly disappointed with the pool management this summer. It seems like they’re constantly blaming CIVID for staffing issues, which has resulted in the pool being open far too infrequently – just five days a week. To make matters worse, they’ve taken lifeguards away to work at other pools. I’ve tried to voice my concerns, but the management has been completely unresponsive and unwilling to offer any kind of refund for the lost services. It’s a really frustrating situation, and I’m giving it one star because it’s the only option available to express how unhappy I am.
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“I’m really disappointed with the way things have been going at the pool. They’ve been severely understaffed all year, consistently failing to deliver on their promises. It’s frustrating to see them lagging behind other pools in Annapolis, and the two-week closure is unacceptable. The only offer they’ve made is a single day – Labor Day Monday – and they didn’t even consider adjusting the schedule to offer shorter shifts.”
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“I’ve been working with this organization for almost ten years now, and I can honestly say it’s consistently been one of the best I’ve ever dealt with. They’re incredibly reliable and you can really trust them. I wholeheartedly recommend them.”
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“I just wanted to say this crew was absolutely fantastic! Seriously, they were the best I’ve ever worked with – incredibly accountable, honest, and they put in a huge amount of effort. I’m so grateful I found them.”
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That’s a really troubling story. Hearing that a guard’s hours were reduced because of the manager’s personal finances – specifically to cover expenses at McDonald’s – is incredibly disheartening and frankly, quite shocking.
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“The pool service company is consistently failing to meet expectations. They regularly close the pool for several days a week due to a lack of available lifeguards, and even on the days they are scheduled to be open, they’ve been canceling at the last minute due to what appear to be staffing issues. It’s concerning that they haven’t addressed this ongoing problem with hiring additional staff.”
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This team really gets it. They clearly take a lot of pride in their work and it shows – and I really appreciate that they always respond promptly to calls. I wholeheartedly recommend them.
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Honestly, I’m really disappointed with my recent experiences here. There seemed to be some issues with how things were managed and how the staff were treated. Plus, the pool cleanliness was a recurring problem, and the bathrooms consistently needed attention. Due to these concerns, I won’t be returning as a customer.
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