USA General Contractors INC.: Roofing contractor in El Paso, TX

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Thomas Fitzpatrick

  • 5,0
  • Add opinion

  “Without a doubt, Javier and the USA General team are the best roofer we’ve ever worked with. Honestly, finding a reliable roofer was a really stressful experience – we were completely overwhelmed. The previous roofing job on our new home was a disaster, and we were left with some serious issues. Then, Javier was providentially recommended to us, and he completely turned things around. From the very first text, he was responsive and professional. He came out the same day, met with us and his senior craftsman, Enrique, and his son, and provided a clear, detailed, written proposal. Throughout the entire job, Javier and his team consistently delivered on their promises – sticking to the timeline, keeping us informed, and proactively addressing any unexpected challenges with well-documented solutions. The finished product is outstanding, and our home’s curb appeal has dramatically improved. We’re so impressed with their craftsmanship that we’re already planning to have them prep and paint our home next. It’s truly a high-quality job and we wholeheartedly recommend them.” report abuse

• Robert Alcala

  • 5,0
  • Add opinion

  “We were in a really frustrating situation with our roof – we got quotes from a few companies online, but one didn't even respond after a visit and our insurance denied our claim. Thankfully, we saw USA Roofing working on our neighbor’s house and were so impressed with the quality of their work. They came out, gave us a fair estimate, and actually took the time to advocate for us with the insurance company. It ended up working out perfectly – our insurance agreed to cover the new roof, and we got exactly what we wanted, including a fantastic color and all the necessary wood repairs. My wife and I are absolutely thrilled with the whole experience and would highly recommend USA Roofing!” report abuse

• Christian Vilca

  • 5,0
  • Add opinion

  “I absolutely couldn’t be happier with the service we received from Javier and his team at [Company Name]. I was getting quotes for a new roof and Javier was, by far, the best experience I had with any of the contractors I contacted. He took the time to thoroughly explain the estimate, walked me through the insurance process, and honestly, he never pressured me at all. He’s a genuinely ethical and professional guy who truly wants what’s best for you. What really stood out was his responsiveness – he always answered my calls or texts within minutes, which is a huge relief when dealing with a project like this. And during the work itself, he regularly checked in to make sure we were happy with everything. It was fantastic to have someone so dedicated to our satisfaction. The work was done perfectly and on time, and I’ll definitely be using Javier for any future projects. I highly recommend him – he’s a fantastic contractor and a genuinely great person!” report abuse

• Rudy Villamil

  • 5,0
  • Add opinion

  “I really want to recommend Javier and his team. He was incredibly helpful in navigating the insurance process and ensured I got the best coverage for my repairs. Javier clearly explained the materials being used upfront, and I was absolutely thrilled with the finished result – it was a really professional, high-quality job, and everything was done in a clean and organized manner. I wholeheartedly recommend them.” report abuse

• Liz Ladder

  • 5,0
  • Add opinion

  “Honestly, I can’t recommend USA Contractor. We had to replace the roof within just ten years of installation, which was completely unacceptable. Now, we’re left with the bill and no help from insurance – they wouldn’t even cover the shoddy workmanship.” report abuse

• ALBE Alvarez

  • 5,0
  • Add opinion

  Javier was a fantastic member of the team – he really took the initiative in coordinating with the insurance company to ensure all losses were covered. Angel, his foreman, was also doing a great job keeping the workers on track, and Javier even offered some helpful suggestions for the paint job. Importantly, he’s incredibly detail-oriented and committed to making sure the job is absolutely perfect; he’ll take care of any necessary fixes until we’re completely satisfied. report abuse

• Margarita G

  • 5,0
  • Add opinion

  Overall, I was really pleased with the company’s work. They were consistently professional, friendly, and kept to their schedule, and importantly, they left the area spotless after everything was finished. I’d definitely recommend them to others. report abuse

• Angela Gifford

  • 5,0
  • Add opinion

  “I was really impressed with their communication – they kept me fully informed about everything, including any delays, and were incredibly professional.” report abuse

• Quality Carpet Cleaning

  • 5,0
  • Add opinion

  “I wholeheartedly recommend this roofing company in El Paso – they were fantastic!” report abuse

• Jimmy Quintanar

  • 5,0
  • Add opinion

  “Overall, the technician was really professional and I felt like I got a fair price for the service.” report abuse