Ziegler CAT Fergus Falls: Construction equipment supplier in Fergus Falls, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Jeremy Johnson

  • 5,0
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  “Honestly, my experience with Cat was incredibly frustrating. I kept going back for warranty work on a truck that just wasn’t built to last. They replaced a cracked head, and while the liners looked good at the time, they cracked again just a few months later. Then, I installed the gold kit with the extended warranty, and shortly after, a head gasket blew, requiring a whole cylinder pack and new rings – and of course, that wasn’t covered. From the beginning, the truck had a persistent misfire and terrible fuel economy, but I was repeatedly told everything was “within spec.” After just three months, a fuel injector failed in cylinder one, and I finally gave up and took it to another shop. They discovered significant liner protrusion and erosion in the block – issues that shouldn’t have occurred after 240,000 miles! To top it off, the head gasket was already failing again. I ended up spending twice what an overhaul would have cost, and this engine couldn't even make it 240,000 miles without the head coming off. Cat sent a service truck to check the specs, and they assured me everything was fine, but it was clear to me that they weren’t addressing the underlying problems. It’s been a nightmare, and it’s put a huge amount of stress on my family – I really wish things had gone differently.” report abuse

• Troy Lang

  • 5,0
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  “I’ve had a really frustrating experience with Ziegler. I recently purchased two pieces of equipment from them, and one – the mini ex 305.5 – just needed warranty work. It turned out there was a known issue with the turntable bolts coming loose from the factory, and unfortunately, mine was affected. I wish I’d known about the service bulletin, but I hadn’t received it. They did cover the repair under warranty, but it was a 50/50 split, and I was pretty upset about that, especially since it was a factory defect. I spoke to the management about it, but they weren’t particularly receptive. After a lot of back and forth – including multiple calls and being passed around to different people – I still hadn’t heard back after a couple of weeks. Honestly, it felt like Ziegler just didn’t prioritize my business. The salesman I eventually spoke with was friendly enough, but the whole process felt incredibly disorganized and lacked any real attention. At this point, I’m seriously considering switching to a different brand and dealership. It’s clear Ziegler doesn’t value smaller operations like mine, and I don’t want to be left hanging like this. I’m definitely not impressed and won’t be buying any more equipment from them.” report abuse

• Steve Maguire

  • 5,0
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  “I was really impressed with the service I received at Zeigler CAT. They quickly pulled a combine out of the shop to address the electrical issue on my trailer, and I truly appreciated their willingness to go the extra mile to get me taken care of.” report abuse

• Maggie Petermann

  • 5,0
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  “I just wanted to give a huge shout-out to the on-call parts guy – he really went above and beyond to get us the parts we needed during the crazy snow storm, keeping our machine running when we really needed it.” report abuse

• Daniel Hexum

  • 5,0
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  “I popped in to say hello to the team – they’ve been there a good while now, so I wanted to drop off a few presents.” report abuse

• Kelly David

  • 5,0
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  Honestly, I was really disappointed with this place. The management seems completely out of touch, and I wouldn't recommend buying anything here. I’d suggest exploring other Cat dealerships – there are better options out there. report abuse

• Ann's Emporium

  • 5,0
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  “This individual was fantastic! They were consistently polite, really knowledgeable, and went above and beyond to help me out, even after hours.” report abuse

• Mitch Ahlers

  • 5,0
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  “I’ve found this place to be an excellent source for truck parts – definitely one of the best I’ve used.” report abuse

• Nick Warborg

  • 5,0
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  “The parts department was fantastic – really stood out as a great experience.” report abuse

• Gary Roach

  • 5,0
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  “I had a really positive experience – the staff were all fantastic and I definitely plan to return.” report abuse