West Michigan Construction Company: Roofing contractor in Grand Rapids, MI

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Courtney Papes

  • 5,0
  • Add opinion

  Honestly, I was extremely disappointed with this company. Everything they told me initially was accurate, but the quality of their work was shockingly poor. They completely botched the carpet installation in my bedroom – it looked like a child had put it together. I had to call them back three times to fix it, and the first attempt was just unacceptable. To make matters worse, after they left a huge mess, my vacuum cleaner started pulling carpet fibers into it! I tried repeatedly to speak with the owner to address these issues, but they never returned my calls. It was a huge mistake hiring this company. report abuse

• Julia Wilkinson

  • 5,0
  • Add opinion

  “I was so impressed with the work these guys did after the storm. They handled everything – the total siding replacement, trim, gutters, and even a new front door. Dan and Ken were really easy to work with and they went above and beyond to source the materials, which was amazing considering the construction challenges we were facing. The pricing was fair and they were incredibly responsive. Honestly, they completely transformed my house, and I’d definitely use them again if I ever needed any work done – though hopefully, I won’t be needing them for a good long while!” report abuse

• Lore Doezema

  • 5,0
  • Add opinion

  I had a really negative experience with West Michigan Construction. I hired them back in 2014 when I needed my roof replaced, and unfortunately, it turned out to be a huge headache. Dan, the main contact, was consistently difficult and dismissive, and the quality of the work was shockingly poor. They rushed the job, didn’t communicate effectively, and essentially ignored my concerns about a few issues. Six years later, we’ve now got significant mold growth on our garage ceiling due to a faulty installation – specifically, the flashing around the chimney wasn’t done properly. When I tried to address the problem, Dan was incredibly rude and blamed me for being difficult. Worse yet, they only offered a 5-year warranty on the *labor*, despite the contract stating a 15-year warranty on the materials. It’s completely unacceptable that they’re not standing behind their work, and I’m seriously considering getting a lawyer involved. report abuse

• Karen Price

  • 5,0
  • Add opinion

  “We were absolutely thrilled with West Michigan Construction! From the very first conversation to the final walk-through, the service was outstanding. Juan and his team were incredibly professional and kept us fully informed every step of the way. The work was perfectly coordinated and completed on time – it’s clear they really know what they’re doing and were dedicated to delivering a top-quality roof.” report abuse

• Andrew Napora

  • 5,0
  • Add opinion

  Honestly, I was really disappointed with this company. Communication was incredibly slow, and they consistently deflected responsibility by blaming their subcontractors. They never even bothered to visit the site to check their work. Furthermore, the window installation was substandard – the exterior trim wasn't properly sealed, and I seriously question how it passed inspection. Given the issues, I wouldn’t recommend using their services. report abuse

• Soraida Hernandez

  • 5,0
  • Add opinion

  “I recently called to inquire about a potential job opportunity and had a really frustrating experience. I was transferred to Dan, who immediately hung up on me and told me to call back later. It was completely unacceptable.” report abuse

• Kevin Wheaton

  • 5,0
  • Add opinion

  “We’ve gotten a few quotes, and Jim seemed like a reasonable and helpful guy. We’re considering moving forward with his estimate.” report abuse

• Paula Painter

  • 5,0
  • Add opinion

  “I’m really enjoying working with this team – they’re fantastic!” report abuse

• Tara Edwards

  • 5,0
  • Add opinion

  “I was really pleased with them.” report abuse