Coastal Pools - Grasonville: Swimming pool contractor in Grasonville, MD
Swimming pool contractorGrasonville, MD
500 Saddler Rd, Grasonville, MD 21638, United States
About Coastal Pools - Grasonville
Coastal Pools - Grasonville is more than just a swimming pool contractor; we are your passionate partners in creating the ultimate backyard escape. Located in the heart of Grasonville, Maryland, at 500 Saddler Rd, we understand the unique needs and desires of families and individuals seeking the perfect pool experience. We pride ourselves on our meticulous attention to detail and our commitment to delivering unparalleled craftsmanship. Our experienced team specializes in every aspect of pool construction, from initial design and feasibility studies to the final, sparkling completion. Whether you're envisioning a stunning, custom in-ground pool that will be the envy of the neighborhood, or a simpler, more affordable above-ground option, we meticulously tailor our services to fit your budget and lifestyle. We don’t just build pools; we craft enduring memories. Beyond construction, we offer comprehensive pool maintenance packages, ensuring your pool remains pristine and safe year-round. Our dedication extends beyond a simple transaction – we're building relationships built on trust, reliability, and a shared love for enjoying the outdoors. Contact Coastal Pools - Grasonville today for a complimentary consultation and let us transform your property into the backyard oasis you’ve always dreamed of. We handle all aspects of your pool project, from permits and regulations to materials selection and installation. Let’s discuss your vision and build a pool that will provide years of enjoyment for your family. We are committed to outstanding service and results, and we eagerly await the opportunity to serve you.
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Customer reviews of Coastal Pools - Grasonville in Grasonville, MD
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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I can’t say enough good things about this company! We had a huge emergency – another service accidentally let debris into our pool just before our son’s birthday party – and they stepped up and arrived the same day to save the situation. Danielle and Jenna were so helpful and understanding, and Leland, the pool tech, was fantastic too, taking the time to explain how to keep our pool in perfect shape. Seriously, we’re now loyal customers and highly recommend anyone looking for pool service to get a contract with them – you won’t be disappointed!
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Coastal did an absolutely fantastic job – they completely nailed the pool design we were going for. Everything was handled so professionally, they stuck to the agreed-upon timeline and budget, and Lee Petty, our project manager, was fantastic. He was always available to answer any questions we had, which made the whole process so smooth and stress-free. I wholeheartedly recommend Coastal.
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Coastal Pools did an absolutely fantastic job with our pool renovation. From the very beginning, they were so easy to communicate with, and they really went above and beyond to get the project done quickly. The new tile and coping look amazing, and the quality of their work is truly exceptional – we were so impressed! It’s clear they genuinely care about their customers and delivering a top-notch result.
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Coastal Pools were fantastic – truly a top-notch operation from beginning to end. They were incredibly involved throughout the whole project, really making sure everything went exactly as planned. Plus, they were a genuinely welcoming and easy team to work with. I wholeheartedly recommend them for any pool construction, remodeling, or servicing needs.
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“I was really impressed with the team that worked on this – they were incredibly professional, polite, and went above and beyond to ensure everything was done perfectly and the area was spotless. John, Clayton, and Jenna were particularly fantastic, and I truly appreciate their dedication. Coastal has a great team here, and I’m hoping to continue working with the same people as I continue to utilize your services. Thank you all!”
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“Coastal Pools really impressed me! Jena was fantastic – so professional and provided excellent service. I’d definitely recommend her for any spa treatments. And Leland was also great, he took care of our hot tub issue really efficiently. Overall, a top-notch experience!”
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I’m incredibly disappointed with my experience with this company. I rarely leave reviews, but I felt compelled to warn others after a truly frustrating situation. From the start, they were difficult to deal with and had a consistently poor attitude. Despite being assured in writing that the pool patch was guaranteed leak-proof, I contacted them when my pool continued to leak. Instead of addressing the problem, they offered a series of excuses, and ultimately the owner, Jason, dismissed the original guarantee. Adding insult to injury, they then insisted on having another company, Excaliber, conduct a new leak detection report – at an extra $1200 – because of Excaliber’s previous work on the project. They knew this information existed from the beginning and never brought it up. I would absolutely not recommend using this company.
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Overall, this was a really good experience. The staff were fantastic – prompt, courteous, and left the site spotless. My only suggestion would be to leave the pool cover out a little longer to dry before folding it up. Also, the pool vac worked great until it unfortunately broke apart when it finished its cycle. The biggest concern I had was with the skimmers; they didn’t seem to be functioning at all. I’d really appreciate some explanation on how all the pool equipment works so I can learn to maintain it myself – it would be great to understand all the functions fully.
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“I just wanted to say what a fantastic experience I had with Coastal Pools. Leland and Seth were absolutely amazing – they really went the extra mile to help me sort out the spa heating problems. They were both so knowledgeable and professional, and I really appreciate their help!”
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“We were so impressed with Coastal Pools – they were incredibly helpful and responsive throughout the entire process. Jena, in particular, was amazing and went truly above and beyond to assist us.”
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