Trinity Solar: Solar energy company in Hanover, MD
Solar energy companyHanover, MD
7455 New Ridge Rd, Hanover, MD 21076, United States
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Customer reviews of Trinity Solar in Hanover, MD
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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Nick was fantastic – truly a knowledgeable and enthusiastic salesman who made the whole solar process so easy. He didn’t pressure us at all, but he really took the time to explain everything thoroughly, meeting with us several times to answer all of our questions. Honestly, he and the team at Trinity handled absolutely everything – all the paperwork, permits, and behind-the-scenes details – which was a huge relief. We just let them do their thing, and within a day and a half, we had our new solar system installed. And even months later, Nick has been incredibly responsive to my emails, which is fantastic customer service.
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I was really concerned after witnessing a driver operating one of your vehicles. They were speeding recklessly down the shoulder of a busy exit, and frankly, it was incredibly alarming. Given the condition of the car and the driver’s apparent disregard for safety, I have absolutely no intention of considering your brand in the future. It was a very unprofessional display and completely damaging to your company’s image.
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“I honestly couldn’t be happier with Trinity Solar. Ryan Urch, the sales technician, was absolutely fantastic – he really helped me get my monthly payments down and made the whole process incredibly smooth and straightforward. I’d definitely recommend him and Trinity Solar to anyone considering going solar.”
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“I wanted to share an update on the recent machinery installation. While the installation team was fantastic – really friendly and efficient – I was frustrated because I wasn’t informed about the delay in getting the equipment off my driveway. The project manager explained that the rental company hadn’t properly communicated the 24-48 hour timeframe outlined in the contract. It’s a shame I wasn’t kept in the loop; with that information, I would have given the team a full five-star rating.”
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“We were really put off by the solicitor’s persistent visits – he came twice in two days, repeatedly knocking and causing a significant disturbance while we were trying to get our baby to sleep. Honestly, it felt incredibly intrusive and we’ve decided we won’t be using Trinity’s services as a result.”
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“Trinity has been absolutely fantastic – from the initial explanation of solar, the technology, and the company itself, to the smooth installation by their professional and hardworking team, and finally, the wonderful support we received when getting everything up and running. I can’t recommend them enough! Thank you so much, Trinity – we’re so thrilled to be powering our home with solar!”
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“I was really pleased with my experience using Trinity. Wayne Brechtel was fantastic – he was so helpful from the very beginning right through to the end. The installation was super easy and quick, and Wayne kept me fully informed every step of the way. If I ever needed anything at all, there was always someone ready to assist. I’m really happy with the system and would absolutely recommend Trinity to anyone.”
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“We had a scheduled consultation call this morning, and unfortunately, the salesman never showed up. We waited and waited, and I had to reach out to them to get an update. They apologized, but they couldn’t reschedule. Honestly, it felt incredibly disrespectful to have our time wasted waiting, and they didn’t even bother to let us know there was a problem. I’m really disappointed with the lack of communication and professionalism – we expected more respect and a proactive approach.”
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“I’ve been a customer of Trinity Solar and unfortunately, a recent storm damaged my roof. Since then, I’ve called three times to arrange for the panels to be removed, but I’ve just been getting the runaround – someone said they’d call me back, but it’s been a whole week and no one has followed up. Honestly, the lack of communication is completely unacceptable, and I wouldn’t recommend them to anyone.”
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Ryan Urch was fantastic to work with – he was really open and honest about the solar options and was incredibly responsive throughout our conversations. I genuinely appreciated his attention to detail and would definitely recommend him if you’re considering solar for your home.
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