
Bougainville Flooring Super Store: Flooring store in Honolulu, HI
Flooring storeHonolulu, HI
4478 Malaai St, Honolulu, HI 96818
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Customer reviews of Bougainville Flooring Super Store in Honolulu, HI
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I really want to say how impressed I was with the team – Alan, Joshy, and Chris. They did an amazing job, and the vendor’s communication was fantastic; they were punctual and incredibly professional. I was initially worried it would take all day, but they finished the work in just a few hours. I’d definitely recommend them.”
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“I couldn’t be happier with my experience at Bougainville! The flooring selection was fantastic, and Jasha was absolutely wonderful – he really treated us like family and made the whole process so easy. But the installation team – Alan, Josh, Skylar, and Anthony – were truly exceptional. They were incredibly efficient, polite, friendly, and took such care not to damage our freshly painted walls. I would absolutely recommend Bougainville and definitely buy from them again!”
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“I recently used Bougainville Flooring for a carpet project for a client’s condo, and I couldn’t be happier with the service. I went in on a Wednesday around 3pm, and Jasha was incredibly helpful. He really listened to my needs – I needed some remnants within my budget, and he quickly found a great option. Jasha went above and beyond to ensure the whole process ran smoothly. He explained everything clearly, including coordinating with a carpet installer and setting a deadline for Sunday. He proactively followed up, checking on the installer's quote and scheduling the measurements for Thursday. The installer did the work on Saturday morning, and I was thrilled to see the finished project! What really stood out was Jasha’s dedication and the excellent customer service. Even as he was getting ready to leave for his honeymoon with his new wife, he checked in to make sure I was satisfied. It’s rare to find such a helpful and attentive professional, and I’ll definitely be recommending Bougainville Flooring to any of my clients who need a quick and reliable flooring service.”
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“I couldn’t be happier with my experience at Bougainville Flooring Super Store. From the very beginning, Carrie Lau and Marcus were fantastic – so friendly, professional, and genuinely knowledgeable, taking the time to really understand what I wanted for my home. We had a significant issue with termite damage on the second floor, which meant replacing the subfloors, and I was a little worried about the timeline. Carrie was incredibly patient and kept me updated on the progress, which was a huge relief. It took nearly two years to get the repairs completed, but when the carpet and laminate flooring installation finally happened – two bedrooms, the master bedroom, and the stairwell with carpet, and the hallway with laminate – it was absolutely perfect. The team was incredibly efficient and meticulous, ensuring everything was done to a really high standard, especially the smooth edges and precise cuts on the carpets. The laminate in the hallway looks fantastic and has given my home a beautiful, modern feel. Honestly, the entire experience was exceptional, and I wholeheartedly recommend Bougainville Flooring Super Store to anyone looking to transform their floors.”
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“We absolutely loved our experience with Bougainville – it was truly fantastic! From the very beginning, Jasha was amazing. He was so helpful, professional, and genuinely kind, especially since we were completely new to choosing colors. He even went above and beyond, pulling up pictures of paint swatches on his phone to help us find the perfect shades to match our carpet! It’s rare to find such a dedicated and thoughtful salesperson. Then, the installation team – Alan and Josh – were incredible. They were punctual, incredibly efficient, and clearly knowledgeable about their work. They completed the job on our two bedrooms in under two hours, taking care of everything from removing the old carpet to adding insulation and vacuuming. We felt completely confident in their work and would absolutely recommend Bougainville and their team – we’d definitely use them again!”
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“I just wanted to say what a fantastic experience I had today – Jasha Onogi really went above and beyond! He was so enthusiastic and genuinely interested in finding the perfect carpet for me. He was incredibly helpful, taking the time to meticulously match the samples to the pictures I’d taken at home, making the whole process so easy and stress-free. Seriously, if you’re looking for excellent customer service, you should definitely ask for Jasha!”
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“We absolutely loved working with Carrie at Bougainville Flooring – she was truly a lifesaver! Our new home had a fantastic midcentury vibe, but our bathrooms were in desperate need of a complete overhaul, and Carrie stepped in to guide us through the whole process. She met with us several times, offering incredible advice on colors and styles, and really taught us a lot about design. What stood out most was her infectious enthusiasm and passion for tile – it was so inspiring to work with someone who was genuinely excited about bringing our vision to life. The whole team at Bougainville Flooring – including the loading dock guys and the reception team – were fantastic too; everyone was so professional and friendly, making the entire project a genuinely wonderful experience. We’re so happy we chose Carrie and wholeheartedly recommend her to anyone!”
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“I couldn’t be happier with my experience at Bougainville! Deborah was fantastic – she really went the extra mile to secure the best price for my carpet, especially since I was working with remnants. She was incredibly resourceful and managed to create a solution that perfectly matched my vision for my entire home. And I have to say, the installers were just superb; they were punctual, incredibly polite and professional, and did a truly outstanding job.”
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Carrie was absolutely fantastic to work with when I was choosing new flooring. She was so friendly and genuinely helpful from the start, taking the time to really understand what I was looking for. She patiently explained all the different materials and even helped me picture how they’d look in my home. I never felt pressured at all, which made the whole experience really enjoyable. Ultimately, thanks to her guidance, I found the perfect flooring that fit my style and budget, and the whole process – from picking it out to the installation – was handled so smoothly. I highly recommend Carrie; she’s a true professional and really cares about her customers.
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“I just wanted to say how incredibly happy I am with my experience at Bougainville Flooring. From the very beginning, Carrie has been fantastic – she really took the time to understand what I was looking for and was so patient and helpful throughout the whole process. She kept me completely in the loop and always handled everything with a real level of professionalism. I’m so pleased with the final result; my new floors look amazing, and I’m definitely planning to continue working with Carrie and the whole team at Bougainville Flooring.”
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