The Dinerstein Companies: Real estate developer in Houston, TX

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• Daniel Pitner

  • 5,0
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  Okay, here’s a natural-sounding evaluation based on the provided text: “I’m really disappointed with my experience at Atlas Eastside. While the staff – Amanda, Larissa, Jolee, and Chris – are incredibly friendly and seem to be doing their best, the property itself is seriously lacking. There were some major issues that really stood out. The gates were constantly open, and the building doors weren’t secured, which felt unsafe. The pool area was disappointing due to the constant sun exposure and the overflowing dumpsters taking up parking spaces. We encountered several concerning problems right away, including a light fixture falling from the ceiling and a faulty outlet in the kitchen. And to make matters worse, we’re paying for a high-speed internet plan that barely delivers 98mbps – it wasn’t fixed until they had to put the modem in my closet, which still causes interference. Honestly, the overall impression is of a property that was clearly rushed and poorly managed. It’s clear someone needs to seriously rethink the design and quality of this place.” report abuse

• Alexis G

  • 5,0
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  I’m incredibly disappointed with my experience living at the Millennium Santa Monica. I’d always dreamed of living here, but it’s turned out to be one of the worst “luxury” apartments I’ve ever resided in. There are a lot of ongoing issues – the walls are incredibly thin, so we’re constantly hearing noise from neighbors, making it nearly impossible to work from home. We’ve also been plagued by constant false fire alarms, elevator shutdowns, and overly sensitive smoke detectors. For six months, we’ve been trying to sort out a storage unit issue, only to be met with inaction and vague explanations about “non-compliance.” It’s frustrating because we’ve been diligent renters, consistently paying on time and trying to communicate our concerns, but it feels like our requests fall on deaf ears. We’ve been told things like “the wifi is down” or that management isn’t available on weekends as excuses for not addressing these long-standing problems. Honestly, it’s exhausting constantly chasing down solutions that never materialize. We’re not renewing our lease – it’s a shame because we’ve genuinely enjoyed the location, but the lack of responsiveness and the unresolved issues have made it impossible for us to continue living here. report abuse

• Franz K

  • 5,0
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  “I’m incredibly disappointed with this company. Throughout our communication, they’ve been persistently evasive and frankly, quite manipulative. Despite repeated requests, they’ve refused to address completely unjustified charges – including hidden add-on services – and haven’t processed a refund. Their conduct was unacceptable and frankly, shameful.” report abuse

• Alyssa Dews

  • 5,0
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  “I had a really frustrating experience dealing with Dinerstein Management Company after a series of problems at Sterling Union Apartments. I contacted them hoping they could step in and fix things, but unfortunately, it only made matters worse. At Sterling, I was initially told I couldn’t have a new tenant take over my lease until I paid the reletting fee, and then they handed over the keys to someone else before I’d even made the payment. I immediately paid the fee, but Sterling then changed my name to another unit and continued charging me rent – all without my consent. I provided Dinerstein with all the paperwork to show what had happened, but they completely ignored the facts and just defended Sterling’s actions. Worse, they even altered the payment records to try and cover it up. It was clear they weren't interested in resolving the issue honestly, and their behavior demonstrated a serious lack of integrity. Because of this, I wouldn’t recommend dealing with Dinerstein Management Company.” report abuse

• Anya K

  • 5,0
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  “We’ve been residents at Santa Monica Millennium since 2021, and frankly, today was an absolutely terrible experience. The ongoing issue with the roof ventilation is incredibly frustrating – they’ve repeatedly promised to turn it off at night, but it’s still blasting noise, and we spent three hours trying to get them to address it with no success. One of the staff members, Jaden, was particularly unhelpful and essentially walked away from us. The noise levels are consistently excessive and concerning, and it’s incredibly disruptive. It’s particularly upsetting because the ventilation system is right above our windows. It’s been a problem for two years now, and the management seems completely unresponsive. We’re seriously worried about this and hope the city of Los Angeles and a congressman can intervene. It's really disappointing to see such poor management.” report abuse

• Mellissa Meisels

  • 5,0
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  “Honestly, I’m incredibly frustrated with the current situation. It’s not just a management issue; the elevator has been out for hours and the FOB reader’s been down for days with no communication whatsoever. It’s shockingly unresponsive – we haven't even received an email acknowledging these serious problems or a timeline for repairs. The staff seem completely disengaged, and it’s clear TDC’s focus is solely on attracting new residents with their rebranding efforts instead of addressing the ongoing issues with the building. Before TDC took over, the staff and maintenance were fantastic, but things have really gone downhill, and communication has completely broken down.” report abuse

• Alison Kinkade

  • 5,0
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  Overall, our experience living in the Nashville property was pretty disappointing. Initially, the management seemed very accommodating, but their respect for us as tenants really waned over time. There were some definite positives – the building had a great gym, easy parking, a nice pool, and the maintenance and cleaning staff were fantastic. However, we encountered a lot of problems. The oven was incredibly slow to heat, the washing machine kept breaking down, and our rent steadily increased without any explanation. We were also frustrated that the amenities were closed for over five months due to COVID and that we received no reimbursement, despite the management claiming they were “free.” Things went from bad to worse when we decided to move out early to buy a house. The first manager initially told us we could break our lease without penalty, but the new management completely denied this commitment, even after speaking to the previous manager who had made the original promise. We were also wrongly denied our pet deposit refund, though they eventually reversed this charge. It felt like the management’s word wasn’t their bond, and they changed their stance repeatedly. It’s worth noting that while the apartment initially met our needs when we first moved to Nashville, the poor customer service and shifting promises ultimately led us to believe we’d find a better option if we hadn’t purchased a home. report abuse

• Kyle Swanson

  • 5,0
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  “Following the tenancy at the Vantage – Med Center property for 18 months, we’ve been presented with some concerning billing issues. We were unexpectedly charged $382.25 for a carpet replacement, but this wasn’t covered in our lease agreement. We also paid a pet deposit, which the manager, Tommy Ku, initially deducted, only to then add a charge for a ‘full repaint’ – effectively wiping out the deposit entirely. Again, repainting wasn’t mentioned in our lease. I’ve contacted the manager multiple times seeking clarification and resolution, but haven’t received a satisfactory response. Beyond the billing, we’ve also become aware of inappropriate behavior in the building’s pool area, as highlighted in a recent online review. It’s disheartening to see a decline in standards, especially considering the property was well-managed under Kelly Jamieson’s leadership.” report abuse

• Jessica

  • 5,0
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  “We were really excited to finally see the Vantage Med Center apartments in Houston, but unfortunately, our first impression wasn’t great. When we arrived, the woman at the front desk seemed preoccupied and didn’t acknowledge us. We waited for about ten minutes before approaching her to ask for assistance, and she completely ignored us. Thankfully, a young man in the office stepped in to help us out. It was a really disappointing start, especially considering the quality of the property, and I wanted to make a note of the front desk woman’s name for future reference.” report abuse

• Alexandra Villarreal

  • 5,0
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  “Jimmie was absolutely fantastic to work with. We went through a really tricky transition with a change in building management, but Dinerstein Companies really stepped up and handled everything so well. They even took care of a problem that our previous management had completely ignored for months! Jimmie was always so responsive and genuinely helpful – it’s rare to find someone in apartment management who cares so much.” report abuse