Preferred Plumbing & Heating: HVAC contractor in Kenai, AK

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Liberty Seifert

  • 5,0
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  “We couldn’t be happier with the work they did installing our new water system in Nikiski. They completely replaced the old system and it’s made a huge difference – the water looks so much better and, crucially, we finally have proper water pressure, something we’ve been missing since we moved in last May.” report abuse

• doug weber

  • 5,0
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  “I was really pleased with how quickly they responded – they arrived within about 10 minutes after I called and got right to work fixing the leaking hot water tank. I’d already managed to shut off the valve, but it was great that they were so prompt.” report abuse

• Cortney Braun

  • 5,0
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  “I just wanted to say the customer service was fantastic – the team was really knowledgeable and helpful, and the front desk staff were especially appreciated.” report abuse

• Patrick Hames

  • 5,0
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  “Overall, I was really pleased with the service I received. They were able to get a technician out to my house within just three days, which was fantastic. Chris, the technician, was incredibly prompt and professional. He listened carefully to my concerns about the overheating and quickly checked the wall thermostat and zone valve – it seemed like a really thorough assessment.” report abuse

• Holly

  • 5,0
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  Overall, I’ve been incredibly pleased with their service – it’s consistently been top-notch. The only thing preventing a perfect score is the lack of 24/7 support, particularly during holidays and weekends. Given that we’re in Alaska, with its often unpredictable weather, it would be really helpful to have someone available to address issues quickly. report abuse

• Chelsie McMurray

  • 5,0
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  “I was so frustrated with my York heating system failing, and no one else could find the part I needed. Then, Preferred Plumbing and Heating stepped in and got it to me in just two days! The staff were incredibly friendly and their service was really prompt – I highly recommend them.” report abuse

• Andy Ivey

  • 5,0
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  “This person was genuinely helpful and clearly knew a lot about the subject.” report abuse

• Ahoda Mahingan

  • 5,0
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  “I’ve always had a really positive experience with their retail team – especially Nick! They’re incredibly helpful and always manage to get me the parts I need, which makes a big difference and brightens my day.” report abuse

• josh cooley

  • 5,0
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  Robert from Preferred Plumbing was a lifesaver – he squeezed us in on incredibly short notice and did a fantastic job. He was so knowledgeable, really friendly and helpful, and he gave us some great advice that was clearly focused on what was best for our situation, not just trying to upsell us. report abuse

• Master Mike92

  • 5,0
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  “I was informed that the appointment was outside of my area and that I’d be responsible for travel expenses. They waited until they had another client booked to coordinate costs, which I agreed to, and we scheduled a follow-up for sometime around June or July. Unfortunately, things shifted quickly after that.” report abuse