Prudential Alarm: Security system installation service in Livonia, MI

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Barb Shaddock

  • 5,0
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  “I really enjoyed working with Greg and Chris – Greg, the VP, was instrumental in getting us the quote, and Chris, the technician, was fantastic on installation day. He was incredibly efficient and took the time to thoroughly walk us through everything after the job was complete. I’d definitely recommend them.” report abuse

• Sarah Ziegler

  • 5,0
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  “I just wanted to say how impressed I was with the service I received yesterday. When we had a family emergency on Memorial Day, my representative called me back within just a few minutes – it was truly a lifesaver and I really appreciate Prudential’s quick response.” report abuse

• Kelly Jamoua

  • 5,0
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  “We were incredibly pleased with our experience working with Prudential Alarm. We received several quotes for our headquarters security system, and while the equipment and monitoring were comparable, what truly set them apart was Rachel Murray, our Security System Specialist. She was incredibly responsive, a pleasure to work with, and offered a very competitive price. We’re so satisfied with the final system and Rachel’s service that we now recommend Prudential Alarm and Rachel herself to all of our clients.” report abuse

• Jodi Cornell

  • 5,0
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  “We’ve been really frustrated with the service response time, especially considering our building isn’t secure without proper security measures in place. Despite the technicians being incredibly kind and helpful, the repairs have taken far too long – we’re still not fully resolved after three visits. We need a faster turnaround.” report abuse

• hglovac

  • 5,0
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  “I was really impressed with this team – they were referred to me by a colleague, and from the very first contact, they were incredibly responsive and professional. Drew handled the initial call, and he made the whole process so smooth and straightforward, without any hard-selling. Then Tony from the installation crew was fantastic too; he was punctual, friendly, and went the extra mile to even get a specific part from Home Depot to ensure everything worked perfectly. They’ve been super quick to respond to my questions and concerns, and considering the quality of service and the affordable price, I’d definitely recommend them.” report abuse

• Ebonie Harris

  • 5,0
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  Ian was fantastic – he really took the time to explain everything about my system and the different options available, and I felt completely confident in continuing my home security with this company thanks to his thoroughness and helpfulness. report abuse

• Tanner Kruse

  • 5,0
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  “I can’t recommend Rachel Murray and Prudential Alarm highly enough! From the very first call, she was incredibly friendly and genuinely helpful. I’d contacted a few other security companies, and they were all quite difficult to deal with. Rachel really stood out – she went above and beyond to make me feel comfortable throughout the entire process. As someone who knew nothing about security systems, I was particularly anxious about the installation, but she provided fantastic technical advice and ensured everything ran so smoothly. Seriously, 100% recommend!” report abuse

• Rachael Bishop

  • 5,0
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  “I’ve been working with Prudential for over five years as a property manager, and I couldn’t be happier with their service. They’ve handled everything from large security projects to smaller jobs with the same level of responsiveness and professionalism. I genuinely trust them with all my commercial security needs and wholeheartedly recommend them.” report abuse

• JP

  • 5,0
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  We wholeheartedly recommend Prudential Alarm – they were fantastic for us! We had a problem with our security system at the jewelry store, and Ian was incredibly helpful and knowledgeable. He quickly resolved the issue, and we really appreciate his professionalism. report abuse

• Michelle Misure

  • 5,0
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  I was so pleased with my recent experience installing a home alarm system with Prudential. It’s genuinely reassuring to have that extra layer of security and knowing my home is protected. The technician was incredibly knowledgeable and professional – I couldn’t have asked for a better service. I’d definitely recommend them! report abuse