Vivint: Security service in Mesa, AZ

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Kathia Garcia

  • 5,0
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  “Overall, we had a really positive experience with Vivint. Alex, our installer, was fantastic – he was incredibly helpful and took the time to explain everything to us, making the whole installation process smooth and easy. We’re really happy with our new system!” report abuse

• Tim Allen

  • 5,0
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  “Overall, this sales associate seems like a genuinely friendly person – someone I’d feel comfortable with. He definitely has the approachable demeanor you’d want in a salesperson. However, it seems like he might thrive in a more structured environment where roles and responsibilities are clearly defined.” report abuse

• Gretchen Hall

  • 5,0
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  “I was incredibly impressed with the service I received. Summer was fantastic – she really went the extra mile, taking the time to ensure everything was done perfectly, even going out of her way to assist me with equipment for my older garage. I wholeheartedly recommend Vivant for all my home security needs; they clearly take pride in their work and deliver a confident, efficient installation.” report abuse

• Adam Rosales

  • 5,0
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  “I couldn’t be happier with our Vivint experience! Ariel was fantastic – so helpful and efficient, and I really feel much safer and more secure in our home now. The system itself is incredibly user-friendly and packed with amazing features. We’re so glad we chose Vivint!” report abuse

• AM FHF

  • 5,0
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  “We were really disappointed with this company’s security services. While the technicians were friendly and helpful, unfortunately, the service quickly deteriorated. We experienced frequent camera malfunctions and a significant billing issue – they started charging us automatically without our consent. Overall, it was a very unreliable experience.” report abuse

• Konner Kaples

  • 5,0
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  “I was really disappointed with this company. While they were helpful initially when I was just looking into their system, things went downhill quickly once I actually signed up. It felt like they completely lost the plot when I started having problems – they just couldn’t seem to grasp what I needed help with, and frankly, I was misled by someone in a leadership role.” report abuse

• Michelle Marquart

  • 5,0
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  “I’m very disappointed with the repeated visits from your sales team. They’ve consistently ignored the ‘No Soliciting’ sign I have clearly displayed on my door. It’s unacceptable that they would disregard this request – there’s no justification for it unless they’re unable to read.” report abuse

• Rod Herring

  • 5,0
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  “Luis was fantastic! He really took the time to install our system, doing a wonderfully thorough and skilled job. He patiently explained everything to us and gave us clear instructions on how to use it – we really appreciated his expertise.” report abuse

• Mindi Baker

  • 5,0
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  “Kwabs was a really outstanding salesman – genuinely friendly, respectful, and always willing to go the extra mile to help.” report abuse

• Lorie Bertram

  • 5,0
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  I'm incredibly disappointed with my experience working with this company. Michael was initially very persuasive, but ultimately the job was never completed, and my equipment was taken without any follow-through. The company didn’t seem to care about resolving the situation, and I received no communication or support from management despite repeated attempts to contact them. It feels like they simply took my money and disappeared – I strongly advise anyone considering working with this company to proceed with extreme caution. report abuse