American Window Systems, Inc.: Window installation service in Napa, CA

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• J Goger Malo

  • 5,0
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  Overall, this was a really frustrating experience. On the plus side, they actually got the windows and doors installed relatively quickly – it only took about nine hours to do three windows and a sliding glass door. However, the problems started almost immediately and just spiraled out of control. They didn’t give us any advance notice of when they were coming, and the crew arrived before we were even awake, banging loudly on the door instead of using the doorbell. They ended up with only two people for the job, despite being told there would be three, and they tried to rush through everything, which led to a whole series of issues. It was freezing outside – 34 degrees – and they just started hammering away without working on one window at a time, which made the house incredibly cold and uncomfortable. Because the house was completely open, we couldn’t even turn on the heat, and we were left with no safe, warm space. They told us we could be home during the installation, but never mentioned how disruptive their process would be. And to make matters worse, the job is now a week behind schedule! report abuse

• Ginger Jule-Frost

  • 5,0
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  “We were really pleased with the work this family-owned business did. From the initial consultation right through to the finished product, the team were incredibly personable and professional. They were always responsive to our questions, and they were really respectful of our time and property. Plus, the windows and French doors look fantastic!” report abuse

• Barbara Etheredge

  • 5,0
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  “I’ve used American Window Systems twice now, and I’ve been really pleased with their work. They’re incredibly professional, always clean up thoroughly after themselves, and the prices were fantastic.” report abuse

• Gena Helt

  • 5,0
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  “I was really impressed with Love My Windows! They were fantastic – they quickly took care of removing and returning my blinds, did a great job, and the cleanup was absolutely perfect.” report abuse

• shaun sullivan

  • 5,0
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  “Overall, we were really pleased with the service. The team was incredibly professional and efficient – they completed the window and door installation in just one day, exactly as scheduled. The workmanship was excellent.” report abuse

• Mary Fronck

  • 5,0
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  “We were so pleased with the whole process! Everything ran incredibly smoothly, and the team took the time to explain every step to us. It was really reassuring to have nothing unexpected, and we absolutely love our beautiful new door – thank you!” report abuse

• kathy bliss

  • 5,0
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  “American Windows were really easy to work with. They replaced four windows for me, and the results look fantastic. I’d absolutely use their services again.” report abuse

• Lee Russell

  • 5,0
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  “The window replacement went really well – they did a fantastic job! And I wanted to say the installers were genuinely great guys, really friendly and professional.” report abuse

• Neil Lopez

  • 5,0
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  “I was really impressed with the whole experience – the team was fantastic from the initial estimate all the way through to the installation. They offered competitive pricing, kept me on schedule, and the final product was absolutely excellent.” report abuse

• Andre Scott

  • 5,0
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  “Just wanted to say a big thank you – the window arrived right on time, and the service was really friendly and professional. It was a great experience!” report abuse