Oak Mountain Glass: Glass & mirror shop in Pelham, AL
Glass & mirror shopPelham, AL
1005 Yeager Pkwy, Pelham, AL 35124, United States
About Oak Mountain Glass
At Oak Mountain Glass, we're passionate about creating beautiful and functional spaces with expertly crafted glass and mirrors. Located conveniently at 1005 Yeager Pkwy in Pelham, Alabama, we’ve proudly served the Pelham and Birmingham communities for years, building a reputation for superior craftsmanship and unwavering commitment to customer satisfaction. Whether you require a single replacement window pane, a custom-sized mirror for your bathroom, or comprehensive glass solutions for a commercial renovation, our experienced team possesses the expertise and equipment to handle any project, big or small. We pride ourselves on our meticulous attention to detail, utilizing only the highest-quality glass and employing state-of-the-art cutting and installation techniques. More than just a glass shop, we’re your partners in creating a stunning and safe environment. We offer a wide range of services, including precise glass cutting, flawless mirror cutting, professional glass repair services, and expert glass installation, ensuring your projects are completed with accuracy and care. Let Oak Mountain Glass bring a touch of brilliance and durability to your home or business. Don’t settle for less – choose the premier glass specialist in the area!
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Customer reviews of Oak Mountain Glass in Pelham, AL
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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This person was a complete no-show and dishonest – they took $380 and didn’t complete the job, and then didn’t even bother to return the money. It seems to be a recurring problem, and I’d strongly recommend checking with the Better Business Bureau for any warnings about this individual.
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I’m incredibly disappointed with my experience. I’ve been waiting for an order placed on August 13th, 2021, for almost six months now, and I haven’t received it. Worse, I’ve received no communication about the delay and have been unable to reach anyone by phone or text to get an update. I wouldn’t recommend this company.
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“I’m really disappointed with the customer service I’ve received. It’s been frustrating because my order was six months late, which I initially understood, but the lack of communication has been completely unacceptable. I reached out regularly at first and got quick responses, but now I haven’t been able to get a single call back, email, or any kind of update – it’s like they’ve disappeared.”
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“I’m incredibly concerned about the situation with Isaac. He’s taken over $10,000 in deposits from five customers waiting for shower door installs, and I haven't heard anything from him. Frankly, my customers are seriously considering legal action, and I fully intend to be there as a witness to support them.”
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This was a completely unacceptable experience. The individual took my money and has been unresponsive – ignoring all calls and emails. I strongly advise against using this company; it appears to be a total scam.
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This company really impressed me – they’re professional, delivered great work, and the price was very reasonable. I’d definitely recommend them.
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“I was really disappointed with this company. They were completely unreliable – they never answered my calls, and it took an incredibly long time, six whole weeks, to get the glass shower door installed.”
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“I was incredibly impressed – truly a fantastic experience! The customer service was outstanding; I consistently received prompt and helpful responses to every email, text, and phone call.”
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This place has caused significant problems for multiple renters, including stealing deposits. I was repeatedly warned about this issue, and frankly, I can’t believe it’s allowed to continue.
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Oak Mountain Glass did a fantastic job installing a custom shower, including a beautiful frameless glass surround – really elevated the whole space!
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