Best Materials: Building materials supplier in Phoenix, AZ

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Allan Dyer

  • 5,0
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  “I’m really pleased with this company – I’ve been a customer for a few years now and I’ve always found their products and service to be informative and responsive. They’ve been a great resource for my various projects, so I’ll definitely keep buying from them.” report abuse

• Kash Sporcic

  • 5,0
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  “I’m incredibly disappointed with this company. I placed an order and never received it, and after multiple attempts to contact them – including leaving several voicemails – I haven't gotten so much as an acknowledgement. Because of this, I’ll be disputing the charge on my credit card. I strongly advise others to avoid them.” report abuse

• Splendid Builders

  • 5,0
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  “Overall, we had a slightly bumpy start with the delivery, but thankfully their customer service team was really helpful and managed to sort out the shipping problems. Once everything was resolved, we were very pleased with the quality of the products we purchased and felt the prices were fair.” report abuse

• Chad Fredericks

  • 5,0
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  “This company has a really impressive website showcasing a great selection of specialized roofing materials you won’t find anywhere else. However, it’s incredibly difficult to get in touch with them, and it seems like they’re not really set up to handle sales – there’s no customer service available.” report abuse

• matt metcalfe

  • 5,0
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  “I’m incredibly frustrated with my recent experience. I was charged $1000 for a purchase and, since then, I’ve tried repeatedly to get this resolved. I’ve called their call center every single day for a week, leaving detailed messages, and sent emails to their only listed address – but I haven’t received any response whatsoever.” report abuse

• Terry Greer

  • 5,0
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  “My experience with this company has been really frustrating. I’ve emailed them multiple times without receiving any response, and when I finally managed to get through by phone, the person I spoke with seemed very distracted and only offered a basic suggestion before telling me to email him again. It’s been difficult to get a helpful resolution.” report abuse

• Ddd Ddd

  • 5,0
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  “I was really disappointed with my experience. It took an incredibly long time – fifteen minutes – to simply find out they didn’t have the part I needed. And to top it off, the person helping me seemed more interested in chatting with a colleague than assisting me. It felt like my time wasn’t valued.” report abuse

• Tracie Sack

  • 5,0
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  “We had a bit of a mix-up with our recent order. We placed it through the tablet, selecting ‘order now’ for each item, but unfortunately received the incorrect items – the packing slip had the wrong item numbers. I contacted the company, and they sent me a copy of the original order, so we’re working to get the right items shipped to us.” report abuse

• Chris Heinis MD

  • 5,0
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  “As a business owner myself, I really understand how things can go wrong. It’s frustrating to see reviews that simply state a product arrived fine without any detail about how the company responded to a problem. That’s really the key to judging a business – how they handle issues. I recently experienced a shipping error, and I’m hoping to share my experience with their customer service…” report abuse

• mrjjfroberger

  • 5,0
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  “I’d really advise caution when ordering from this company. It seems like a recurring problem – many customers have received the wrong items. I personally had a frustrating experience where they sent me the incorrect products and refused to process a return, even though I hadn’t opened the package.” report abuse