Ballou Plumbing & Heating: Air conditioning contractor in Randall, MN

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Douglas Robert

  • 5,0
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  “I was really impressed with the service I received for my mini-split heat pump. The technician was incredibly knowledgeable and got the job done quickly and efficiently – they really knew what they were doing. Everything was handled professionally and with a great attitude. Honestly, they exceeded my expectations, and I’d definitely recommend them and use their services again without a second thought.” report abuse

• Joy Gangl MN-Little Falls

  • 5,0
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  “I’ve been using Ballou’s for over 20 years for both my furnace and A/C, and I can honestly say they’re the best! Jeremy is incredibly knowledgeable and always goes above and beyond – he’s even called or texted me to check in and make sure everything’s running smoothly. I wholeheartedly recommend Ballou’s Plumbing and Heating; they truly treat you like family!” report abuse

• Shelly Belly

  • 5,0
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  Honestly, I was really disappointed with this plumbing service. While they responded quickly to my initial call, they were completely unwilling to simply snake the drain. They insisted on wanting to replace the entire plumbing system under my sink and in the basement – something I strongly objected to. Ultimately, they ended up putting a boot on my washing machine hose, which created a dangerous vacuum. This prevented my washing machine from filling and even let sewer gas leak into my house! I had to fix the problem myself, and they charged me over $80 for a visit that lasted less than 15 minutes. I definitely wouldn’t recommend them. report abuse

• Jim Chandler

  • 5,0
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  “I’ve been using Ballou Plumbing and Heating for as long as I’ve owned my home, and I couldn’t be happier. They’re always reliable, incredibly courteous and professional, and they’re really reasonable with their prices – the best I’ve found in the area. I’ll definitely be sticking with them for all my plumbing, A/C, heating, and installation needs.” report abuse

• sara morgenstern

  • 5,0
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  “I reached out to schedule a service and it was a really frustrating experience. I left several messages and finally got through, but he barely acknowledged me – just a quick 'alright, bye.' He didn’t even ask who I was or why I was calling. It felt incredibly dismissive.” report abuse

• Kevin Gabrik

  • 5,0
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  “I’ve used Ballou Plumbing several times over the last 12 years for both HVAC and plumbing issues, and I’ve always been really impressed. They’re incredibly reliable and seem to know their stuff. Plus, they offer a fair and reasonable price – definitely a good value.” report abuse

• Audrey Casavan

  • 5,0
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  “I was extremely disappointed with this company. I called on Monday morning hoping to get the job done that day, but no one ever showed up. I waited all day and received no communication. I called again on Tuesday and left a message, but didn't hear back until 2pm – completely unacceptable. Then they suggested sending someone out at their convenience and charging me to wait until I got home. Honestly, it was a really frustrating and unprofessional experience.” report abuse

• Brian Lindberg

  • 5,0
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  “I wanted to say I’ve been really pleased with their service – they’re always responsive and helpful, and I really appreciate the quick turnaround times. Thanks again!” report abuse

• Cheryl Warwas

  • 5,0
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  “I’m really pleased with the quality of their work, it’s consistently excellent. However, I’ve been frustrated by the long wait times for them to arrive when I’ve needed to contact them.” report abuse

• anne kaiser

  • 5,0
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  “They were incredibly courteous and really went the extra mile to get the job finished. I was really impressed with their attention to detail – they cleaned up thoroughly, and thankfully, the plumbing is working perfectly now!” report abuse