Van Dorn Pools & Spas: Hot tub store in Reisterstown, MD

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• Dora Johnson

  • 5,0
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  “Honestly, I was really disappointed. The timing was always off, and the prices were quite high. Plus, the customer service wasn’t great.” report abuse

• Nancy Shipley

  • 5,0
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  We absolutely love our Jacuzzi from Van Dorn! Since we got it, it’s become a real favorite, and we’ve been enjoying it more and more. We’ve been really impressed with the quick and helpful service team – they’ve taken care of any little issues right away, and we’re back to relaxing and watching the stars! It’s honestly wonderful.” report abuse

• Janet Noel

  • 5,0
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  “I’ve been incredibly happy with their service over the years. I bought my pool from them about 17 years ago, and they’ve consistently provided excellent support whenever I’ve needed it – truly a fantastic and reliable business.” report abuse

• Sara P

  • 5,0
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  “If you’re dreaming of having your own backyard oasis, I wholeheartedly recommend Van Dorn Pools and Spas in Reisterstown. They truly take the hassle out of getting a pool – they’re a one-stop shop for everything you need, from planning to enjoying your first swim. I was particularly impressed with the quality of their pools, spas, and chemicals, and they really customized a simple chemical program for our yard. It’s given us years of family fun, and honestly, it’s been the best investment we’ve made. Unlike cheaper options, their pools are built to last, and we’ve even been able to enjoy them through Maryland winters thanks to their durable covers. You won’t regret choosing Van Dorn!” report abuse

• Nancy Pfeffer

  • 5,0
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  “Overall, we were really pleased with the work the pool company did. The installers were incredibly professional and did a fantastic job, even with the challenging conditions due to the mud. It’s just a shame it took longer than initially anticipated due to the ongoing impact of COVID-19, but honestly, it was absolutely worth the wait!” report abuse

• Jamie Perry

  • 5,0
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  Chris was fantastic – he really went above and beyond to help me out, quickly resolving all my issues and answering every question I had with patience and a great understanding. report abuse

• Phyllis Harris-Bronson

  • 5,0
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  Chris was fantastic – really helpful and knowledgeable, and he explained everything in a way that was easy to understand. I definitely plan on returning to this store again thanks to his great service. report abuse

• Matthew Booger

  • 5,0
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  “I’ve been a loyal customer of Van Dorn’s for over 16 years, and they’ve consistently provided excellent service – they’re a fantastic local business.” report abuse

• Kathy Covington

  • 5,0
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  “I can’t recommend Van Dorn Pool Supplies. My experience with them was incredibly concerning. They attempted to repair my pool using nothing but a flattened soda can and some pink tape – it seemed like the absolute cheapest solution. Sadly, this patch failed completely, leading to a total pool collapse. As a result, I obviously didn't go back to them when I needed a full replacement. And to add to the problem, they also installed a gauge for my filter that wasn’t designed for pools, which quickly rusted and broke down within a year. Honestly, avoid these guys – you’ve been warned!” report abuse

• frogboiz

  • 5,0
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  Scott was fantastic – really easy to work with and I’d absolutely recommend talking to him if you’re thinking about getting a hot tub. We absolutely love ours, and the whole process was really smooth from start to finish. report abuse