New Leaf Homes: Home builder in Rockford, IL

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• Jenna Schoenmann

  • 5,0
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  “I really wish we’d taken more of the early warnings about New Leaf Homes seriously. We were hoping for the best, but it quickly became clear they have a very inflexible approach – no room for discussion or negotiation. The biggest issue for us was their inspection policy; they only needed approval from the city, and our contract made it clear they wouldn’t be responsible for any problems we found ourselves. Sadly, we had to back out, and it turned out to be the right decision. Since then, I’ve heard similar stories from others who’ve worked with them, with many describing a difficult experience getting warranty repairs and feeling completely ignored after signing the contract. Honestly, we’re so grateful we listened to our gut and walked away.” report abuse

• Anthony Milanko

  • 5,0
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  “Overall, we’ve been extremely disappointed with our experience with New Leaf Homes. After living in our house for about four and a half months, we’ve encountered a significant number of unresolved issues that have really impacted our satisfaction. Specifically, the ridge cap was left exposed for nearly a month, and we’ve continued to have water problems in the garage with every rain. They’ve replaced the garage door seal once, but the underlying problem remains. We also have a large, constantly damp spot in the garage floor, and they’ve insisted it’s not covered by warranty, which we found incredibly concerning. Adding to these problems, the deck stairs are dangerously unstable – they’re completely unsupported and flex significantly when stepped on. We’ve also noticed the flooring is separating in several areas, and despite a visit from their team, the issue wasn’t fully addressed. Finally, there are several cosmetic issues, like the exposed, untreated wood board under the front door and the concrete stoop poured directly over the siding – these seem to be prioritizing speed over quality. Frankly, we’ve found them to be slow to respond and address these problems. It feels like they’re focused on building as many houses as possible rather than ensuring a quality build. We strongly recommend exploring other builders before moving forward with New Leaf Homes.” report abuse

• J. Shaw

  • 5,0
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  “We were really pleased with New Leaf Homes – they built us a solid, high-quality home. The whole process was incredibly smooth, and we appreciated how quickly and effectively they addressed any questions or concerns we had. Andrew and the subcontractors were all fantastic – friendly and did a really great job.” report abuse

• Theresea Coyne

  • 5,0
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  “Dan did a fantastic job fixing things in my home, even though it was outside of the warranty period. He was really friendly and professional – a genuinely nice guy to have around.” report abuse

• Jean Oseth

  • 5,0
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  “After eight years of living here, we’ve unfortunately encountered some serious ongoing issues with the quality of workmanship in the home. We’ve had multiple electricians, plumbers, and flooring specialists come in, and each has consistently pointed out significant problems. It’s concerning given the number of new, high-end homes being built in the area – it’s clear you’ll likely face ongoing and potentially costly repairs.” report abuse

• Mark Payne

  • 5,0
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  “New Leaf really knocked it out of the park with this project! They built a beautiful home for some wonderful people in Beloit, WI, and I’ve heard they’re absolutely thrilled with it – a truly happy outcome.” report abuse

• Mark V.

  • 5,0
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  “Overall, the new house is experiencing some typical settling issues with nail pops, which is expected in a newly built home. However, I was really concerned about the construction quality – it seemed like they used almost exclusively nails instead of screws, and the materials felt quite cheap. The communication was also a major problem; the receptionist was consistently difficult to reach, and they didn’t seem to properly honor the home buyer’s warranty. When I raised concerns about a marked issue, they dismissed it, claiming the work was already completed as noted. Plus, some of the siding had already fallen off, and I hadn’t received any updates on when the contractor would address it.” report abuse

• sonya dobberfuhl

  • 5,0
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  “I was absolutely thrilled with the work New Leaf did remodeling our basement. From start to finish, they were incredibly professional and really took the time to understand exactly what we envisioned. They kept us fully in the loop throughout the entire project, and the finished result was truly amazing – it completely transformed the space and exceeded all my expectations. I wouldn’t hesitate to hire them again for any future projects.” report abuse

• josh carp

  • 5,0
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  “Unfortunately, this house has had a lot of issues since we moved in just over two years ago. The carpet is already coming up, we had to replace two of the light fixtures because they were falling down, and both the furnace and air conditioning units stopped working, requiring several service calls. There’s also no power vent on the hot water heater. Because of all these problems, I wouldn’t recommend this property.” report abuse

• Caitlyn Socha

  • 5,0
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  “This was a really disappointing experience. The work was consistently unreliable and not very well done, and communication was a major issue – it felt like things were constantly falling through the cracks.” report abuse