Brosenne Electric Service Inc: Electrician in Sykesville, MD

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Kenneth Sidlovsky

  • 5,0
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  “Jacob and Luke were fantastic – they really nailed the electrical issues in our kitchen, and they were super responsive by getting us those quotes so quickly. We really enjoyed working with them.” report abuse

• Sean Fota

  • 5,0
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  “I was really pleased with the service I received from Brosenne Electric. They quickly diagnosed a problem with an outlet in my kitchen, and thankfully, they were able to get an appointment scheduled for the following day – even during the busy Christmas week. The team arrived on time and got right to work, pinpointing the issue quickly. What really stood out was how polite and helpful they were; they took the time to explain exactly what was wrong and how they were going to fix it. I had a bit of a misunderstanding on my own part, but Duanne Brosenne, the owner, was fantastic. He was incredibly understanding and made sure I was completely satisfied with the service. It’s rare to find such great customer service after the job is done, and I really appreciate their family-owned approach – you can tell they genuinely care about their work and the community. I’ll definitely be using Brosenne Electric for any future electrical needs.” report abuse

• Debbie Swanson

  • 5,0
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  “I couldn’t be happier with the service I received from Brosenne. From the initial appointment confirmation to the reminder text, everything was incredibly smooth and professional. The technician was fantastic – he even sent me a text letting me know he was on his way and arrived right on time. They were able to install my recessed lighting on the same day because they had everything they needed, which was a huge plus! I’d definitely recommend Brosenne.” report abuse

• Thomas Halligan

  • 5,0
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  “DJ and Ethan were fantastic – they really went above and beyond, especially dealing with my slightly energetic dogs! I highly recommend them.” report abuse

• Philip Napolitano

  • 5,0
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  “Overall, we had a fantastic experience with this company. They were incredibly responsive and efficient getting someone out to our location. The technicians, Ethan and DJ, were both knowledgeable and really went above and beyond – they thoroughly inspected the work, explained everything clearly, and even offered helpful quotes for potential future projects, despite the freezing weather. We would absolutely hire them again.” report abuse

• Ķathleen Sagel

  • 5,0
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  Ethan and DJ were fantastic – really professional and took the time to clearly explain everything that needed to be done. report abuse

• Albert Bussone

  • 5,0
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  Jacob and his assistant did a fantastic job – they were both really professional and clearly skilled. However, as a senior on a tight budget living nearby, I found the pricing to be quite steep. The quality of the work was excellent, but the flat rates for each job were a bit difficult to manage financially. report abuse

• Kimberly Walker

  • 5,0
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  “I was so pleased with the service I received from Brosenne Electrical Service. Ethan was fantastic – he was really quick and efficient, but also incredibly trustworthy and clearly knew what he was doing. He explained everything thoroughly and patiently answered all of my questions, which put me completely at ease.” report abuse

• Melanie Tindale

  • 5,0
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  “I was really pleased with Brosenne Electrical Service. I’d used them before and they were great – they scheduled both the estimate and the actual installation quickly. Ethan, the tech who came out, was fantastic; he was really knowledgeable and efficient, from start to finish!” report abuse

• Karen Jacob

  • 5,0
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  “I ultimately decided not to go with them, and it really came down to the unexpected dispatch fee. I’d initially left a message back in May or June, but they never returned my call. I put it off while enjoying some family time, and when I was ready to move forward, I contacted them. I’d heard good things about them through online recommendations, though I realize those aren’t always completely objective. They did return my call this time, and the receptionist was very friendly and took down all my details – my phone number, email, and address – and we even scheduled an estimate. However, she then surprised me with a $79.95 dispatch fee, which is taken directly from the final bill. Honestly, it felt a bit jarring because I usually get several estimates and any contractor would clearly state any fees upfront. It just felt like a surprise cost that could have easily pushed the project out of my budget. I appreciate that there's a cost involved in having someone come out for an estimate, and I’ve worked with contractors before who are transparent about those expenses, but I didn’t receive that information beforehand.” report abuse