A Plus HVAC: HVAC contractor in Westfield, MA
HVAC contractorWestfield, MA
26 Airport Dr, Westfield, MA 01085, United States
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Customer reviews of A Plus HVAC in Westfield, MA
The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.
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“I’ve been using A-Plus to service my HVAC system for nearly a decade now, and I couldn’t be happier with their service. They’ve always done a fantastic job, and I genuinely recommend them to anyone I know.”
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“I was really frustrated with my experience. It took an unreasonably long three weeks to get an appointment, especially during the summer. When the technician finally arrived, he was only there for a very short time and essentially told me they no longer carried the refrigerant needed for the job, then charged me $120 for that brief visit. I also wasn't able to schedule a follow-up appointment to explore replacement options.”
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“I wholeheartedly recommend Andrew – he was incredibly responsive and came out to my place in Wilbraham as soon as I called about my elderly mom and the broken heating system. He explained everything clearly and got my system back up and running within the hour. We’re so grateful, and we’ll absolutely be using their services again!”
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“Overall, I was really pleased with the service from HVAC sales. They quickly identified the issue and offered a solid solution. The only thing missing was a formal estimate upfront, but everything seems to be going smoothly financially, so I’m confident they’re the right choice for the job.”
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Marc was fantastic – he really went above and beyond. I especially appreciated the clear communication about his arrival time and the fact that he was so professional, knowledgeable, and efficient. I wholeheartedly recommend A+ HVAC!
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“We couldn’t be happier with our new water tank and the service we received from Douglas and John. They were truly exceptional – going above and beyond to ensure we were completely satisfied. They were incredibly informative and patient, answering all our questions with a fantastic attitude. It was wonderful to see them take such care in cleaning up after themselves, and we especially appreciated their willingness to work on a Sunday to resolve our hot water issue. William and I wholeheartedly recommend A Plus HVAC – they’re a top-notch team!”
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“We were really pleased with the final result – the humidifier is working perfectly now thanks to Jeff’s quick and efficient repair. He really knows his stuff and provided excellent customer service. A Plus HVAC deserves a big thank you for standing behind their work and getting things sorted out so quickly!”
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“I was really impressed with their service – they were able to fit us in quickly, which was a huge relief during a stressful situation. The technician was fantastic – really knowledgeable, super responsive, and just a genuinely pleasant person to have around. I wholeheartedly recommend them!”
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A+ HVAC did a fantastic job – we couldn't be happier! They were incredibly reliable, arriving on time and fully equipped. They quickly developed a solid plan and executed the installation seamlessly, working together efficiently and professionally. And to top it all off, they cleaned up thoroughly when they were finished. We’re completely satisfied with their service.
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“The two technicians who came to do the HVAC maintenance check were professional. However, I was disappointed that they didn’t take a quick look at the ducts as I’d requested when I booked the appointment. I hadn’t been home, and I think there could be better communication between the office and the repair team about specific needs. It would have been helpful to know upfront whether or not they offered duct cleaning services, as I wasn’t informed it was a cash-on-delivery situation.”
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