Totem Equipment & Supply: Excavating contractor in Anchorage, AK

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Urvashi Curran

  • 5,0
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  “Overall, Alaska Specialty Equipment Rental (Bailey’s Rental on Old Seward) offered a better deal than United Rental.” report abuse

• Stanley Lagod

  • 5,0
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  “I wanted to say how great my experience was at Totem Equipment. John was incredibly helpful – he quickly checked for the part I needed for my computer and then assisted me in person. He not only found the part but also let me know about a change in the part number from my snowblower manual. I also appreciated him taking the time to answer my questions about the new Tracked Ariens model – I’m planning to get one when I’ve saved up the money! Thanks to John and Totem Equipment for the excellent service.” report abuse

• John Crandall

  • 5,0
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  “My experience renting a high-lift truck at JBER was really disappointing. The lift arrived without a battery, and requesting service felt like a huge hassle. The individual I spoke with was incredibly unhelpful and even displayed a very rude attitude, escalating into yelling when I raised concerns about the issue. Honestly, the whole interaction was poorly handled, and I wouldn’t recommend renting from this company – I’ll be looking for a rental service with better customer service in the future.” report abuse

• Jennifer Hanson

  • 5,0
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  “I’ve rented equipment from Totem a few times now, and I’m consistently impressed. Their equipment is always in great shape – clean and well-maintained, and they’re ready to go when we need them. I’ve used a variety of things, from smaller tools like paint sprayers and meat grinders to a Sany backhoe, and I’ve never had any issues. They’re really reliable and accommodating, and they’re definitely the first place I call whenever I need equipment.” report abuse

• Kathi Gallagher

  • 5,0
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  “I’ve been really pleased with Totem Equipment and Rentals – I’ve used their services quite a few times over the last year. It’s a great, family-run business, and everyone I’ve dealt with has been so helpful and efficient. The staff are really knowledgeable and friendly, and they always seem to have exactly what I need, when I need it. They’re definitely my go-to place for equipment rentals and purchases.” report abuse

• Bret Bartholomy

  • 5,0
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  “I’m incredibly disappointed with Totem. I’d been using them for equipment rentals throughout the year, spending a significant amount of money – thousands of dollars – and unfortunately, it was consistently plagued with problems. Most recently, they completely failed to deliver equipment needed for a major project, causing a huge setback for me and costing me a lot of time and money. To add insult to injury, when I raised my concerns with the owner, he was completely unprofessional and dismissive. I’ll definitely be going with a different supplier going forward.” report abuse

• Joe Morris

  • 5,0
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  “Overall, I had a really positive experience. The customer service was excellent, and they had a fantastic range of equipment available.” report abuse

• joheem cans

  • 5,0
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  “I was really impressed with this team – they’re incredibly knowledgeable about their equipment, and it’s clear they take great care of it with their regular maintenance and servicing. I’d definitely be using their services again in the future.” report abuse

• william swearingen

  • 5,0
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  “My brother was really pleased with his rental – he got a Toro Dingo from them and it was in fantastic shape. They even delivered it quickly and were really helpful while he was getting it.” report abuse

• keep smiling

  • 5,0
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  “Finding this place was really difficult – I’ve lived in Anchorage for 43 years and struggled to locate it. A bigger, more visible sign would definitely help. It seems like Baily’s Rental could benefit from a sign that stands out like the one Baily’s has.” report abuse