Pacific Plumbing Supply Company LLC - Anchorage Branch: Plumbing supply store in Anchorage, AK

The service provider, as administrator of the site, does not verify whether the opinions published on the site come from consumers who have purchased or used the product or service in question. The rating in stars (up to 5) is the arithmetic average of all ratings given within the reviews published below.

• Mark Richardson

  • 5,0
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  “We had a really disappointing experience with a sales representative who was incredibly dismissive. He immediately told us he only dealt with commercial accounts, despite us being a commercial business ourselves. His rudeness and lack of professionalism unfortunately cost us a potential business – we’ve been a part of this community for over 20 years. We won’t be returning for service after this interaction.” report abuse

• Kevin Downie

  • 5,0
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  “I unfortunately only had a single interaction with this wholesale company, and it wasn’t a positive one. The customer service representative I spoke with seemed quite dismissive and wasn’t particularly helpful in answering my questions.” report abuse

• Arlitia Jones

  • 5,0
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  “We were so pleased with the sink selection process! Our contractor brought us to the showroom – it’s important to note you need an appointment to visit, but it was well worth it. The showroom itself was fantastic, with a really impressive range of sinks to choose from. And the customer service was excellent; everyone was so helpful and answered all of our questions thoroughly.” report abuse

• Krista Scott

  • 5,0
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  “I was really hoping to get some direct answers about the shower bases – I’ve already done a lot of research and worked closely with my plumber to nail down all the technical details like thresholds and drains. Unfortunately, it’s been frustrating that the company won’t let me speak directly about the options I’m considering for my plumber to install. Having to go through my plumber adds an unnecessary layer of cost and complexity to the project, and honestly, it seems like they’re not interested in serving the homeowner’s needs.” report abuse

• Rolland Trowbridge

  • 5,0
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  “I was really disappointed with my experience. The person I spoke with was very brief and unhelpful. As a wholesale supplier, it’s crucial to remember that you’re dealing with other businesses – and good customer service is essential, regardless of your business model. Rudeness will undoubtedly impact your ability to secure repeat business.” report abuse

• Rural Alaskan

  • 5,0
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  “I just wanted to say that Mike and the team at [Company Name] are fantastic. As a maintenance worker in rural Alaska with a busy schedule, I really appreciate how they handle all my varied orders and accounts – they’re incredibly organized and reliable. Honestly, it’s the best customer service I’ve experienced in Anchorage.” report abuse

• Brian

  • 5,0
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  “Overall, my experience was pretty negative. The person I dealt with seemed quite rude and wasn’t particularly helpful.” report abuse

• Michael Wheeler

  • 5,0
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  “I can’t thank this group enough – they truly were a lifesaver for my family and me. When we were going through a really tough time, they stepped up and went completely above and beyond what we ever expected. We’re so incredibly grateful for their help.” report abuse

• Brice Teague

  • 5,0
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  “There were some real concerns about the customer service – the attitude seemed lacking and it wasn’t clear why staff were handling phone calls and assisting customers.” report abuse

• Brian

  • 5,0
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  “We’re a plumbing supply house exclusively serving contractors. To shop with us, you’ll need to have a valid business license and an established account.” report abuse